I don’t own a Tesla but interested in getting a new Model Y so I joined this forum. What is going on here? So many owners complaining about manufacturing issues with their new or not so old Teslas. Also it seems there are lots and lots of random things that Tesla isn’t doing right, uneven panel gaps, hard uncomfortable suspensions from last years Teslas, uneven paint jobs, random electrical and mechanical issues like frunk not closing properly, visual parking assist not working, phantom braking, steering wheels coming lose, new cars with bad wheel alignment, FSD not working right, etc… Me and my wife both own German cars which is supposed to be unreliable, my Mercedes only had one issue, seat weighing scale needing replacement after 50k and my wife has driven her Audi for 70k now, zero issues and only two recalls. My previous vehicle was a Kia drove it from new to 120k only had one issue, AC stopped working which cost me $800 to repair at the dealership. What’s up with Tesla? Are they really that bad at overlooking manufacturing issues, or are the customers just a picky bunch? It’s amazing how much pain customers are going through just to own a Tesla, and it ain’t cheap to buy or repair either.
Most people don’t have the problems you read about in the forums. If a few people have a problem, chances are that you’ll see it posted here. If you see an enormous number of posts with the same problem, then you might think perhaps there’s a problem and you’d want to find out what the fix is and whether it’s likely to affect the car you buy.
Some of us are a picky bunch. Some of us spent high five to low six figures on the car so it should work and if there’s a problem, it should be fixed. Know that Tesla customer support has been excellent at first when I got my car, then got much worse, now seems to be on the way up again. They’re expensive to fix but there’s not much to fix. No internal combustion engine, just a motor or two, or now perhaps three. It doesn’t even have a transmission, to go faster the motor(s) just spin faster. There’s no oil to change, no spark plugs, no real maintenance at all. You just charge and go. You buy tires every now and again but the car itself is simple and reliable.
Then there are software updates. Other cars you buy and drive them home and that’s the car you have until you buy the next one. Mine gets updates, new features, tuning of features, etc.
Then there are safety features. There’s no heavy engine up front so these cars crumple absorbing huge amounts of energy. You read the story about someone hitting a parked fire truck at highway speed. For me the story is how the driver suffered an ankle injury but was otherwise unhurt. That guy that tried to kill his family by driving off a cliff, they all survived. These cars are incredibly safe. Then there are the people that fall asleep with their autopilot on. Any other car will leave the roadway within a few seconds and a lot of those asleep at the wheel accidents are fatal. In general autopilot will keep the car on the road, will slow and stop if the car in front slows and stops. The guy that fell asleep survives, he doesn’t cross the centerline and take out a family traveling the other way.
I’m pretty much amazed. I’ve tried to be critical, especially with the CEO antics of late, but try as I might, my car is absolutely excellent.
I would pay attention to the forum posts but recognize the experiences reported by the posters are not typical of most of us.
If you want a more typical opinion, stop at any supercharger and go up to any Tesla owner and ask about their car. We’re a friendly bunch, and we’ll be honest with you. You’ll find most of us absolutely love our cars.