After waiting for 1 whole week waiting for my MS 60 to be brought back from the service center in Menlo Park last Friday, I find my MS60 dead again in my garage.
Two Fridays ago it was dead and was towed out on a Monday morning. The service center was excellent, prompt, and conscientious in updating me. It spent 4 days in Menlo Park service. They replaced a faulty drive unit.
I was pleased to have it back last Friday delivered by 2 courteous Tesla employees.
I drove it sparingly over the weekend mindful of not venturing too far from home base.
This morning it is completely dead. Interestingly, the drivers window is open. I am unable to unplug the wall charger. The fob does not work near the wiper even to open the doors.
I was able to reach the Tesla help number but not the service center.
The wife gave me a quizzical look as she drove away in her Prius.
I am annoyed. I am disappointed.
Two Fridays ago it was dead and was towed out on a Monday morning. The service center was excellent, prompt, and conscientious in updating me. It spent 4 days in Menlo Park service. They replaced a faulty drive unit.
I was pleased to have it back last Friday delivered by 2 courteous Tesla employees.
I drove it sparingly over the weekend mindful of not venturing too far from home base.
This morning it is completely dead. Interestingly, the drivers window is open. I am unable to unplug the wall charger. The fob does not work near the wiper even to open the doors.
I was able to reach the Tesla help number but not the service center.
The wife gave me a quizzical look as she drove away in her Prius.
I am annoyed. I am disappointed.