Last Saturday night while in Florida My 2022 Y suddenly had a Frunk Latch Failure. The Frunk was closed but the screen indicated that it was not. A service request was opened and Tesla informed me that the Tesla Service Center in West Palm Beach was open on Sunday at 7AM.The vehicle alarm was going off so I drove it over to the Service Center where I spent most of Saturday night sleeping and walking. After they opened, they initially told me they would need to keep the vehicle until Thursday and gave me a loaner. Shortly after returning back to the condo at 9:30 AM I received a text that my Y was ready for pickup.
Great service by the Tesla Service Center. Thank you Gnovanni, Auson, Kevin, and Vo for such prompt service.
No charge under warranty
Having an opportunity to sit and play with the Cybertruck reduced my stress over the Frunk latch failure.
I mentioned that I had to replace three tires already on my Y due to nails.
I was informed that a nail in a Cybertruck tire that needs to be replaced runs about $600
Great service by the Tesla Service Center. Thank you Gnovanni, Auson, Kevin, and Vo for such prompt service.
No charge under warranty
Having an opportunity to sit and play with the Cybertruck reduced my stress over the Frunk latch failure.
I mentioned that I had to replace three tires already on my Y due to nails.
I was informed that a nail in a Cybertruck tire that needs to be replaced runs about $600
