As an on-the-fence prospective buyer, I find the many quality control complaints on these fora off-putting. So can some of you "veterans" help put them in perspective for me and for others in my position?
Fora such as this are certainly not truly representative of the general population of MS owners. clearly not all MS owners participate here and it is clear that many who do participate are not yet owners. I see that there are over 25,000 members of Teslamotorsclub.com, but how many of those are actually MS owners?
It is also well known that, in general, people with complaints about a product are far more likely to post on such fora than are satisfied customers.
On the other hand, Tesla owners are far more likely to be emotionally involved with the product simply because it is so different from other vehicles. In most cases, I would guess, that very difference is a large part of the attraction for them (us actually, for that is the case with me). For that reason, I would expect there to be a larger percentage of apologists among the posters here than for other product-centered fora.
I also know that every car make has production and design problems that owners end up having to get fixed. Even top-quality rated Lexus vehicles have their problems. Unfortunately, sources of information like Edmunds.com and JD Power initial quality and reliability studies provide no information about Tesla.
So, Veteran owners, what do you say to us on-the-fencers?
Thanks
Fora such as this are certainly not truly representative of the general population of MS owners. clearly not all MS owners participate here and it is clear that many who do participate are not yet owners. I see that there are over 25,000 members of Teslamotorsclub.com, but how many of those are actually MS owners?
It is also well known that, in general, people with complaints about a product are far more likely to post on such fora than are satisfied customers.
On the other hand, Tesla owners are far more likely to be emotionally involved with the product simply because it is so different from other vehicles. In most cases, I would guess, that very difference is a large part of the attraction for them (us actually, for that is the case with me). For that reason, I would expect there to be a larger percentage of apologists among the posters here than for other product-centered fora.
I also know that every car make has production and design problems that owners end up having to get fixed. Even top-quality rated Lexus vehicles have their problems. Unfortunately, sources of information like Edmunds.com and JD Power initial quality and reliability studies provide no information about Tesla.
So, Veteran owners, what do you say to us on-the-fencers?
Thanks