2016 Tesla S with 95K miles.
I had zero functionality issues with the previous infotainment screen. Unfortunately, it started leaking glue at the bottom. I decided to get it replaced with the new screen (no MCU upgrade). The first installation was botched up, and they had to redo it all over again. The “new” screen was also covered with a thick layer of dust (I saw it as the first installation was through mobile service at my home).
Now there are multiple freezing/lagging issues. Dealer tried to clean the cache, but the problem is still there. Another issue is that a charging screen will pop up randomly when going over a rough road. They are claiming now we need an MCU upgrade, which does not make sense since the same MCU was working just fine with the previous screen. Note that sometimes the content on screen updates but the touch does not work.
Any suggestions? So frustrated with Tesla right now.
I had zero functionality issues with the previous infotainment screen. Unfortunately, it started leaking glue at the bottom. I decided to get it replaced with the new screen (no MCU upgrade). The first installation was botched up, and they had to redo it all over again. The “new” screen was also covered with a thick layer of dust (I saw it as the first installation was through mobile service at my home).
Now there are multiple freezing/lagging issues. Dealer tried to clean the cache, but the problem is still there. Another issue is that a charging screen will pop up randomly when going over a rough road. They are claiming now we need an MCU upgrade, which does not make sense since the same MCU was working just fine with the previous screen. Note that sometimes the content on screen updates but the touch does not work.
Any suggestions? So frustrated with Tesla right now.