Canuck, the seller has not responded to my latest email to him. When I purchased the item on Nov. 19, I sent him an email stating I paid with paypal, and to please let me know when he ships the item and provide me with the tracking number. He replied, stating "I receive your payment and will sh*t (sic, assume he meant ship) the item to the address that you gave ne (sic) thankyou (sic)". He never sent me the requested tracking info.
On Nov. 21, ebay indicated the item had been shipped but there was no tracking info. I thus sent the seller an email on Nov. 21 indicating ebay shows the item was shipped and would he please forward the tracking number and estimated delivery date to me. I have not received a reply to this email.
Late last nite (Nov. 27), ebay listed a tracking number. When I checked the tracking number on UPS's website, it indicated the item had been shipped on Nov. 24 (not Nov. 21 as noted by ebay) with delivery scheduled for today, Nov. 28. It also indicated the shipping weight as being 1 pound, which I thought was odd, but thought may have been a typo. When I got the package today I immediately knew there was a problem before I opened the package because the box was so light. Sure enough, the HPWC was not in there.
I immediately sent the seller an email (at 10:30 AM EST), called ebay/paypal, and then AMEX (I paid via paypal on my AMEX card). I'm not concerned about losing the money. Ebay assured me that if the seller doesn't respond to the inquiry they opened and send me the correct item they will refund the charge. AMEX said that if ebay/paypal does not refund the money, they will reverse the charge against the seller and that I will not be responsible for paying the disputed charge. So I am covered in that regard. But I would prefer to get the HPWC sent to me.
I have used ebay for many years, purchasing items that cost from a few dollars to thousands of dollars, and never had this problem before. As I previously indicated, I would like to think it was an innocent error that the seller will immediately correct. However, I am concerned because of the non-responsiveness of the seller to my last two emails, and incomplete reply to my first email.