Well, this is kind of late. But I took delivery of a LR AWD on March 28th which was during the push for quarter's end number. I initially ordered a blue model y LR AWD and got confirmation for delivery of that model on March 28. With that in mind, I started selling my old car to pay for this tesla. And lo and behold, before the delivery day, Tesla called me and said that the blue one came with a non functioning hatch and multiple body damages. So they got to send it to the shop and if I wanted to take delivery I'd have sign a waiver stating that I understand the condition of the car. Well, I didn't want that. So the Costa Mesa Delivery Center convinced me that they had the same exact config but in Silver color and that car'd passed inspection. I contemplated about this and took delivery. It was actually a tesla drop as we are currently in a lock down here in CA. 2 tesla employees drove the Y to my house and left without making any contact.
And upon opening the car, I found multiple issues with the car in regard to cleanliness, misaligned body panels, and the A/C doesn't work. Immediately documented and sent them images of all the issues the same day, and several days and multiple phone calls later, they told me to bring the car to the service center for repair (Thursday the 2nd). The service center found that a harness was loose for the A/C. Told me that it'd be fixed by Monday. Then monday came, and they said the A/C didn't work again and the harness was actually damaged. Told me Wednesday (4/8, which is today), it'd be fixed. And now I was just told that the part is not available. This is my first ever tesla, and it has been a super unpleasant experience.
And upon opening the car, I found multiple issues with the car in regard to cleanliness, misaligned body panels, and the A/C doesn't work. Immediately documented and sent them images of all the issues the same day, and several days and multiple phone calls later, they told me to bring the car to the service center for repair (Thursday the 2nd). The service center found that a harness was loose for the A/C. Told me that it'd be fixed by Monday. Then monday came, and they said the A/C didn't work again and the harness was actually damaged. Told me Wednesday (4/8, which is today), it'd be fixed. And now I was just told that the part is not available. This is my first ever tesla, and it has been a super unpleasant experience.
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