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Model S Technical / Mechanical Issues

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i really would like to say thank you to all of you, who are sharing their problems in this thread - but for a new member of this forum (and also formyself - i am a roadster owner), this thread must be quite shocking, because if you just read all of this, you must think this car has a load of problems and ins't finshed yet. but all of you are helping to get this car better and better.

i would like to say a word to all of you who are hesitating about buying the model s (should i buy or should i not?) - after reading this thread.

i was last friday and sunday in zuerich to drive the model s. sadly the weather was quite bad and wet but the ride was just fantastatic. i think you must sit in the car and drive it. the motor, the powertrain and the battery are just outstanding. to be honest, no cumbustion enginge can keep up with it's instant torque and smoothness, and this in complete silence.

i understand everyone very well who bothers because of some qualitiy issues, because for this money you just get a fully loaded bmw, mercedes, audi, etc. but for me the model S is the first and only car in history, which makes it possible, to quit on fossil fuels and travel with my family through a continent, and, if you like even by solar power! (and by the way, i'll bet i must smile everytime i push the accelerator, and this will last for many years).

so make sure that you don't get in panic if you read this thread! but read it and then you will prepared if you possibly find an issue.

so i went home and after almost 2 years of thinking both ways, i've just ordered a model s in pearlwhite with grey wheels. i really hope that many others will find the courage do the same. not just in the united states but also in europe! the future is here - let's drive it...

what an awesome post.

congrats on your order. you have great taste. :cool:
 
First 300 miles on 4288 and the only issue that applies is the passenger door closing (known fix so not an issue). Outstanding car and good quality control.

About the passenger door slamming thing, I seem to remember someone finding that the inner and outer door seal were trapping air. They proposed a solution. Does anyone know if it worked and where the solution can be found?
Thanks,
BIll
 
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First 300 miles on 4288 and the only issue that applies is the passenger door closing (known fix so not an issue). Outstanding car and good quality control.

About the passenger door slamming thing, I seem to remember someone finding that the inner and outer door seal were trapping air. They proposed a solution. Does anyone know if it worked and where the solution can be found?
Thanks,
BIll

Here you go:

3) PASSENGER DOOR CLOSING DIFFICULTIES? if your front passenger door is difficult to close, remove the drain plug on the bottom side of the passenger door. [Todd Burch]
 
WARNING: Sorry for the wall of text.

First, I gotta say, this car is amazing. There has been 363 miles put on it since delivery on Tuesday, but the sad part is, I'm only responsible for about 80 of those miles. The rest has been due to test drives. I've lost count, but I've had close to 15 people drive the car. I doubt any of them will result in a sale, but we're sure having fun! The Tesla grin is infectious!!

When I started reading thru this tread before my car was delivered, I was getting more and more disheartened. I was expecting a car full of bugs and mechanical issues. I wanted to post my story in this thread on the chance that someone who was reading thru having second thoughts might be comforted by the fact that not all the cars are problems. Below is a list of the things that have gone right/wrong (but mostly right) with the car:

• My car was delivered with 4.2 (.42). Only one bug found. My "Backup Cam" window video feed was "offset" from the window by about 1". A rebooting of the center display fixed this, and it has not happened since.
• When I took delivery, before I even put the car in drive, I activated the "Remote App" thru the touchscreen. My phone then nearly instantly recognized the car and was able to control it. My DES was quite surprised by this, because he thought the car needed to be marked "Delivered" in their system before it would allow the remote app to function.
• My jump seats were already installed in the car. My daughter is still too short to use them (by a few inches), but the grins I get from people when I show them is priceless.
• By the time I got home (about four hours) the myTesla section of the website had already been updated to Status: Delivered with my VIN.
• Every test drive I have given includes a section of road "friendly" to flooring it from a dead stop. Those that have test driven in the snow/sleet/rain all say the same thing: "The traction control in this car is amazing." It really is the best TC I've seen in a vehicle (full disclosure: my bar was set pretty low to begin with).
• I wanted to see if my car has the "Ambient Buzz" issue. I keep my night display at about 10%. I turned on the Ambient Light, and got no buzz. I started fiddling with the controls, and by moving the Headlight control to "Off" and then back to "Auto", the buzz started up (audio system was not playing anything, but was set at 3). I frowned. I started fiddling with more controls, and the instant I adjusted my display brightness (slaved to the right thumbwheel) from 10% to 15%, the buzz when away. I have been mashing buttons in all sorts of combinations, but have not been able to get the buzz to return.
• The charge cord got momentarily "stuck" in the charge port. Charging the car scares the crap out of me after reading a few reports of people getting the plug stuck in the port. I've learned to press and hold the button on the plug and then pull the plug straight out of the socket "with purpose" (not quite firmly, but close) after hearing the "click". The one time I screwed it up, the light circle went yellow and a warning showed up on the dash that the plug was not locked in the socket (don't remember the actual wording). A "with purpose" pull, and the plug came right out. I'll be trying a J1772 station tomorrow, and it's already giving me nightmares!
• It has been hovering around 32° here this week, dipping both above and below freezing. This afternoon, we had freezing rain/sleet. By 4:00, the side of my car was glazed with a thin sheet of ice. I started the remote climate control at 4:50, and pumped it up to "HI". By 5:00, the ice around the door handles had melted (due to the 'leakage' of air thru the door handles). There was still ice around the door, but the handles popped right out and the door opened with no problems.

EDIT:
• I was able to reproduce the ambient light buzzing by manually turning off the car (Controls -> E-Brake & Power Off -> Power Off), and then turning it back on, then setting the lights from "Auto" to "Off" and back to "Auto". As I previously reported, changing the brightness of the screens with the thumbwheel allegedly fixed the problem, but this is not the case. When the buzz comes on, it only lasts for a few seconds and then goes away all on its own. Changing settings has no effect on whether or not the buzzing goes away. I guess I got lucky with my timing.

tl;dr: The car has been, for all intents and purposes, bug free, and a complete and utter joy to own and drive.
 
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• The charge cord got momentarily "stuck" in the charge port. Charging the car scares the crap out of me after reading a few reports of people getting the plug stuck in the port. I've learned to press and hold the button on the plug and then pull the plug straight out of the socket "with purpose" (not quite firmly, but close) after hearing the "click". The one time I screwed it up, the light circle went yellow and a warning showed up on the dash that the plug was not locked in the socket (don't remember the actual wording). A "with purpose" pull, and the plug came right out. I'll be trying a J1772 station tomorrow, and it's already giving me nightmares!


Don't be afraid of charging AT ALL! The key is to make sure the car is unlocked whenever you plug or unplug. Simple as that. Most people having issues with the plug are just being silly and trying to plug in or unplug a locked car, which it won't do.
 
Has anyone had any problem with the tilt wheel getting stuck in the uppermost position? Mine gets stuck and then makes a snapping sound (as if the gear wheels are caught) when it eventually comes down. It is worst when I move the wheel to its uppermost position. I wonder why Tesla did not put in the feature of auto retracting tilt wheel to make it easier to get in and out of the car. Almost all other cars that have power tilt wheel have this feature.

Although I like the way the car looks and drives, it has had more problems than any new car I have ever owned. However, I have been to Fremont service department several times and they have been able to fix most of the issues. I guess the quality control suffered when they went into the ramp up mode. Maybe Elon needs to come back and start checking the cars again as they roll out. The worst thing that can happen to an automaker is to have the word spread out about quality control and problems with the cars. Many years ago Fiat had to pull out of US because of that and Jaguar suffered from poor reliability reputation for a long time until Tata took over the company. Saab is another example. I don't want Tesla to suffer a similar fate. After all I have well over a hundred grand invested in this car.

Oh oh I may bring the wrath of TSLA owners and EV fanatics down on me for bringing up anything negative about Tesla but I am stating facts.
 
You must be new to this forum. So, welcome. And feel free to complain about anything, but be polite. :)

Thanks Brianman, I am not new But I usually just read and not post that often. I am complaining about the quality control because of my personal experience with my car. On the other hand when I am approached by a neighbor, relative or even strangers in parking lots I sing praises about the car and the company. Because of me my nephew has invested a large sum in TSLA stock and has a Model X on order for his wife. I am genuinely concerned about the quality control.
 
It seems to me that many of the problems seen in both delivery and build quality came at the end of the year when Tesla wanted to get as many cars out the door as possible.
Maybe it is my false perception, but there seem to be less problems mentioned on the forums with more recently delivered cars.
 
It seems to me that many of the problems seen in both delivery and build quality came at the end of the year when Tesla wanted to get as many cars out the door as possible.
Maybe it is my false perception, but there seem to be less problems mentioned on the forums with more recently delivered cars.

Maybe but I would be willing to bet that there is a higher percentage of posting members on this forum that are signature holders and early early eager adopters and maybe it's not reasonable to expect that mr or mrs everyone will be posting their experiences as much as those early adopters. Not to mention that the more recently delivered cars have simply not been in the field as long as those delivered between July and December. For sure tesla will correct little things as they move forward but I doubt a few months will yield huge differences in quality which, btw, is still outstanding !
 
It seems to me that many of the problems seen in both delivery and build quality came at the end of the year when Tesla wanted to get as many cars out the door as possible.
Maybe it is my false perception, but there seem to be less problems mentioned on the forums with more recently delivered cars.

Good point. I picked up my car mid Nov when they were trying to push as many units out as possible. My right door and rear hatch were out of alignment, the doors popped open on their own, the car needed front end alignment, the tilt wheel had problem to name a few.
 
Anybody had issues with the scroll wheels on the steering wheel not being able to select different content for display in the instrument panel? I'm stuck with the cover art on the left, and energy meter on the right. If I press and roll the wheels, I can see the other options, but the do not move or come into focus. I've tried rebooting the screen.