IMHO the product launch was a failure. I know that sounds bad, but in so far as a multi-billion dollar company launching what is almost assuredly a huge part of their future - and a statement product at that - 30 minutes showing two fanboy videos and then watching 10 people supposedly take delivery of their CTs (not a one drove them out personally though) - doesn't really equate to a product launch in any way, shape, or form. I've posted this same sentiment on several forums/groups and gotten lambasted for doing so, primarily by the fanboy base that worships Lord Elon from what I can tell. But if we look at how other multibillion dollar companies handle launch events - what Tesla delivered last Thursday was a joke. Little to no information on the actual product itself, and even the website details are kinda basic. No FAQs section for towing, hauling, really anything for truck people that do truck things with their vehicles - which leads me to believe that Tesla never really had any intention of selling this vehicle to blue collar workers or anyone else that wants to actually do truck things on a regular basis. That's OK, but when you stated that you'd deliver a tri-motor with up to 500 miles of range - for many reservation holders - that translated to a truck that could potentially do truck things. Granted, there were never any promises, but the road to hell is paved with good intentions so they say, and perception is reality, and a lot of reservation holders perceived that they would be able to buy a truck that could tow, and not have to lose the entire truck bed for a full size spare and a range extender. Overall if we compare the Tesla launch event to other launch events from other tech companies - because Musk has repeatedly told us Tesla is a tech company - they come up way short when compared to Apple or Microsoft or Google launch events for example. Just saying. Tesla has seemed to grow to count on the various third parties that insularly surround and enable Tesla to continue to not meet expectations by filling in the gaps - such as the various YT channels dedicated to Tesla news on a near daily basis. Problem is, outside of the insular Tesla fanboy community (of which I'm admittedly a part at least on some level), the normative automotive consumer has nowhere to go to learn about Tesla products after a launch event like this. As Tesla migrates from a disruptive start-up culture to a more mature growth minded culture - this needs to change IMHO.
Personally, I don't use my current ICE truck to tow enough that this will deter me from keeping my current dual motor reservation, and from an expectations standpoint, for those of us who reserved a dual motor, we're pretty much getting what we expected, so long as we can stomach the price differential. It's the tri-motor crew that seems to have not gotten what they were promised, at least on some level, so I get the dissatisfaction for those who feel this way.