Did you notice the part in your warranty that said you were not supposed to use a mechanical carwash but rather you should hand wash the vehicle? I was surprised to read that too but you should be aware that mechanical car washes will possibly void your car body warranty.
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Did you notice the part in your warranty that said you were not supposed to use a mechanical carwash but rather you should hand wash the vehicle? I was surprised to read that too but you should be aware that mechanical car washes will possibly void your car body warranty.
Despite the fact that i have a full body wrap in Expel Ultimate, i still use only hand wash car wash companies.
BTW, right now I am writhing an email to SC Vienna, so i have the proof for you guys. will see what they replay.
You can dial 800 numbers in the US from Europe. Instead of 800 you dial 880 using the proper country code.
Edit.................
That was with Verizon Wireless this year. Not sure if it is different for ATT or other carriers or landlines.
Edit again............
Reference:
Calling a toll free/freephone number from abroad
Dialing a toll free number from abroad may not work
Calls to a toll free (also known as freephone/freecall) number are paid for by the receiver of the call, making them free for you, the caller. However, when dialing such a number from another country, you (the caller) will be charged international rates. So the call is no longer free when dialed from abroad. This is the reason why some long distance carriers/toll free number owners choose to block receiving international calls and generally advise their international callers to contact them on a regular telephone number.
Calls to a toll free number are not free when dialed from abroad
If the call goes through you will incur regular (or sometimes higher) international charges. So, if the company/person you want to reach also has a regular telephone number it is better to dial the latter when calling from another country.
Calling US/Canadian toll free numbers
Normally, to call a toll free number registered in the US, Canada or any other NANP country from another country you should use the dialing instructions we provide on this site. If the call goes through you are usually informed that your call isn't free, if it doesn't keep reading.
Examples:
US toll free number 1 800 000 0000 would be dialed from the UK by adding 00 to it: 00 1 800 000 0000;
Canadian toll free number 1 888 000 0000 would be dialed from the US as is because both countries are in the NANP.
Another way to dial North American toll free numbers from abroad is to replace the toll free "area codes" with other codes introduced years ago:
880 replaces 800 - so the example UK to US call above would become: 00 1 880 000 0000;
881 replaces 888 - again, the example US to Canada call above would be: 1 881 000 0000;
882 replaces 877;
883 replaces 866.
These codes were originally supposed to be used for calls from a NANP country to toll free numbers in another NANP country, allowing the caller and the call receiver to each share their part of the cost (caller would pay international charges and call receiver would pay his national toll free rate). Moreover, according to this official NANPA announcement (PDF doc), these codes were supposedly retired in 2004. However, I have received several reports stating that these codes not only still work as described above, but it seems that they can be used to replace regular North American toll free area codes when dialing from any country.
Universal International Freephone Numbers
International Freephone Numbers are an exception to the rules above. These numbers are assigned a separate country code which is 800. Calls to these numbers are free when dialed from certain countries that have adopted this system. Not many companies have an International Freephone # due to high costs involved with subscribing to this service.
Dialing an international toll free number is the same as placing an international call to a country with country code 800. For example, dialing from the US you would enter: 011 800
This got really off topic....... Sorry mods
Edit.................
That was with Verizon Wireless this year. Not sure if it is different for ATT or other carriers or landlines.
Edit again............
Reference:
Calling a toll free/freephone number from abroad
Dialing a toll free number from abroad may not work
Calls to a toll free (also known as freephone/freecall) number are paid for by the receiver of the call, making them free for you, the caller. However, when dialing such a number from another country, you (the caller) will be charged international rates. So the call is no longer free when dialed from abroad. This is the reason why some long distance carriers/toll free number owners choose to block receiving international calls and generally advise their international callers to contact them on a regular telephone number.
Calls to a toll free number are not free when dialed from abroad
If the call goes through you will incur regular (or sometimes higher) international charges. So, if the company/person you want to reach also has a regular telephone number it is better to dial the latter when calling from another country.
Calling US/Canadian toll free numbers
Normally, to call a toll free number registered in the US, Canada or any other NANP country from another country you should use the dialing instructions we provide on this site. If the call goes through you are usually informed that your call isn't free, if it doesn't keep reading.
Examples:
US toll free number 1 800 000 0000 would be dialed from the UK by adding 00 to it: 00 1 800 000 0000;
Canadian toll free number 1 888 000 0000 would be dialed from the US as is because both countries are in the NANP.
Another way to dial North American toll free numbers from abroad is to replace the toll free "area codes" with other codes introduced years ago:
880 replaces 800 - so the example UK to US call above would become: 00 1 880 000 0000;
881 replaces 888 - again, the example US to Canada call above would be: 1 881 000 0000;
882 replaces 877;
883 replaces 866.
These codes were originally supposed to be used for calls from a NANP country to toll free numbers in another NANP country, allowing the caller and the call receiver to each share their part of the cost (caller would pay international charges and call receiver would pay his national toll free rate). Moreover, according to this official NANPA announcement (PDF doc), these codes were supposedly retired in 2004. However, I have received several reports stating that these codes not only still work as described above, but it seems that they can be used to replace regular North American toll free area codes when dialing from any country.
Universal International Freephone Numbers
International Freephone Numbers are an exception to the rules above. These numbers are assigned a separate country code which is 800. Calls to these numbers are free when dialed from certain countries that have adopted this system. Not many companies have an International Freephone # due to high costs involved with subscribing to this service.
Dialing an international toll free number is the same as placing an international call to a country with country code 800. For example, dialing from the US you would enter: 011 800
This got really off topic....... Sorry mods
Last edited:
stopcrazypp
Well-Known Member
That is not my experience dealing with international customers in my work. They always ask for a tolled number. I think only for larger companies it works because they have a contract on the European side (or whatever region) to connect that number when you dial "0800" and the same number. If you just get a standard toll free number in the USA, AFAIK there is no way to connect to it outside the country (unless you had VOIP like Skype).
Maybe I will ask them to try the 880 trick next time to see if it works.
Edit, a google found that the trick may no longer work since 2004 because NANPA reclaimed the 880, 881, 882 codes for future toll-free usage:
http://nanpa.com/pdf/PL_331_v2.pdf
https://en.wikipedia.org/wiki/List_of_North_American_Numbering_Plan_area_codes#800.E2.80.93899
Last edited:
From my cellphone company i have unlimited worldwide calls, so i don't worry about that.
So I've just sent an email to Vienna SC to the employee: Tomislav Cubela | Service Advisor | Vienna Last time he helped me to schedule my first appointment. Otherwise I would be waiting even longer then 3 months. I hope he will be able to get me some appointment for this year, at least.
This is the copy of the email. As you may have noticed I use a very simple English because it is a foreign language for me and i am not very good at it.
Will let you know their response.
So I've just sent an email to Vienna SC to the employee: Tomislav Cubela | Service Advisor | Vienna Last time he helped me to schedule my first appointment. Otherwise I would be waiting even longer then 3 months. I hope he will be able to get me some appointment for this year, at least.
This is the copy of the email. As you may have noticed I use a very simple English because it is a foreign language for me and i am not very good at it.
Will let you know their response.
If you don't receive a satisfactory response, I might suggest involving the Service Manager.
Todd Burch
14-Year Member
This is just an update/refresh issue with the app that I have noticed too. It is a bug in the app, not the car. Your car is (probably) still locking. I've seen this very thing and verified that the car is locked.
I believe if you switch tabs (for instance from controls, to home, then back to controls or something like that) it will refresh. So you can probably take this off your list. Next time you see it, try leaving the key far from the car and walk up to it without the key. If you can press on the handles and they don't extend, the car is locked.
freeewilly
Member
I think all your complaints are legit, especially you have another MS to compare with. When I turn off the radio, I hear some noises from the car, the AC fan is kind of loud when I start the car, since there is no engine noise to cover it, I'm not sure if the noise is acceptable or not, I'll know if it's an ICE car.
I'm lucky living in Southern California, the nearest SC is 10 miles from home, normal wait time is a week. If I know the service wait time is 3+ months, it will be one reason not to own a MS.... okay, who am i kidding, I will still want to buy one.
I'm lucky living in Southern California, the nearest SC is 10 miles from home, normal wait time is a week. If I know the service wait time is 3+ months, it will be one reason not to own a MS.... okay, who am i kidding, I will still want to buy one.
Wait, this guy's in Europe? I thought he said he was near Vienna, South Carolina? I'm such an idiot. I might have just given him a US only toll free number. I'm sorry guys.
3 months wait for a service appointment is totally unacceptable. Elon said he wants to build the best service for cars in the world. Well that's a fail right there. But even worse, sending the guy home with only half of the issues fixed and make him wait another 3 month. Are you kidding me?
I guess I'm lucky. The last two times I drove to my service center without an appointment and both times they fixed it by the end of the day!
I guess I'm lucky. The last two times I drove to my service center without an appointment and both times they fixed it by the end of the day!
stopcrazypp
Well-Known Member
He replied back to you saying that he was able to reach someone using the numbers you provided and they gave him the number and email for Tesla's European branch. So you were able to help him.
Only had a minor glitch so far (black sealant on the outside of the drivers door after fully opening and closing in hot weather). It took no more than a few days to for T to arrange for my MS to be collected and a loaner dropped off last thing on a Friday. I'm in East Herts, UK and the nearest service centre is West Drayton ~ 45 miles away. Fixed car came back Monday morning. MW
That would mean I could have only one service visit under warranty. Because in 6 months I can make around 60000 kilometers. i use the car for work.
But with these problems I have now with the car, i can't continue using the car that much. I will have to drive another fossil car.
So far I haven't received any response from Tesla. I still have no appointment for service.
Adrian
Title(D)
Regarding toll free numbers in the US, you can use Skype to call any american toll free number for free.
mmd
Active Member
I'm curious about the nature of your job. If you don't mind me asking, are you a Uber/Lyft or other taxi driver? Are you using the superchargers for all these kms? You don't have to answer if you don't want to.
Adrian
Title(D)
That is misleading. Of course you can use a mechanical carwash, just don't use the underbody spray, and use touchless. I would never buy a car that can only be hand-washed.
This depends on the country in question. In Norway we have a mandatory unvoidable 5 year warranty on products intended to last 5 years or more, including cars, appliances, electronics, etc. Even used cars can't really be sold "as is", you have a 5 year warranty that covers defects that were unreasonable to expect. (So, if you buy a 3 year old car with only 10.000 miles, and the transmission is destroyed afther 3 years and another 20.000 miles, you can demand that they fix it.) Even between private parties there's a 2 year warranty for used cars. The courts are also obligated to be biased against the professional party, as they generally have the upper hand in negotiations, etc.
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