TexasEV
Well-Known Member
It can't be 1 or 2, that would only cause that supercharger pair to be down, not the entire site. Only a power supply problem would cause the entire site to go down.
You can install our site as a web app on your iOS device by utilizing the Add to Home Screen feature in Safari. Please see this thread for more details on this.
Note: This feature may not be available in some browsers.
I contacted the University of Delaware to ask if they could expedite the repair of the broken cable that @delanman found on one of the Level 2 stations at the Welcome Center. Professor Kempton, who runs the "Charging Up Delaware" program, was kind enough to offer to help get it fixed as soon as possible. However, it's going to require a new cable which they hope to be able to get on Sunday. Really appreciate them putting in the extra effort to try and get that second J-1772 unit working by the end of the weekend.
#3 seems to be the answer, somewhere along the line it was reported that tesla said that the issue was the utility and that it was out of their control. I do not know what utility services that SpC. but I suspect that since the toll plaza is on an authority operated toll road there where bushels of bureaucracy to be overcome.
hard for me to comment on that, but by judging on how long it did take for this installation to happen and the repairs to happen, I'd guess a lot.If there were bushels of bureaucracy to get this fixed, then how many bushels would there have been to not only get the spot in the first place, but then recently add more charging stations?
Did anyone actually get stuck here? I would have to imagine with the length of the downtime that someone got stuck, how did Tesla handle it?
I've seen at least five stories on other forums from people who say they arrived at the Newark Supercharger last week unaware that it was out of service. Some of them needed to charge.
One said they "found out the hard way" that it wasn’t working, a second poster said they had to charge on the J-1772 there for three hours in order to make it to Bethesda. The third expressed frustration with his call to Roadside Assistance but fortunately had enough charge to get to Hamilton.
The fourth person had just gotten his car two days prior and said he barely made it back home after expecting to use it for his very first Supercharging experience. Now, he says, he’s afraid to go anywhere. The fifth story I read said they searched to find a J-1772 and sat charging in a nearby town for two hours so they could get to Hamilton.
Wow, so Tesla basically didn't help at all? Thats pretty crappy, particularly disappointing with how they've always seem to go above and beyond dealing with other superchargers that went down.
Just doing a cursory check, a 1500kW generator is only $10k to rent for a week, and Sunbelt has one available in Maryland. I don't understand why they didn't bring one in.
Wow, so Tesla basically didn't help at all? Thats pretty crappy, particularly disappointing with how they've always seem to go above and beyond dealing with other superchargers that went down.
Just doing a cursory check, a 1500kW generator is only $10k to rent for a week, and Sunbelt has one available in Maryland. I don't understand why they didn't bring one in.
We stopped at Delaware SC yesterday, after it was posted that the site was active again. A maintenance man in a yellow vest said Tesla didn't pay the bill, which added up to $10K, so the utility shut off the power. Tesla paid the bill immediately, but the utility took its time restoring power to the SC. I don't know how much of this is true, just passing it along.
Hmm, I posted on Thursday that there were no reported power issues on Delmarva power. Makes sense.We stopped at Delaware SC yesterday, after it was posted that the site was active again. A maintenance man in a yellow vest said Tesla didn't pay the bill, which added up to $10K, so the utility shut off the power. Tesla paid the bill immediately, but the utility took its time restoring power to the SC. I don't know how much of this is true, just passing it along.
If this is true, I'm disappointed on so many levels...We stopped at Delaware SC yesterday, after it was posted that the site was active again. A maintenance man in a yellow vest said Tesla didn't pay the bill, which added up to $10K, so the utility shut off the power. Tesla paid the bill immediately, but the utility took its time restoring power to the SC. I don't know how much of this is true, just passing it along.
Ahhh, the Solar City purchase makes sense nowWe stopped at Delaware SC yesterday, after it was posted that the site was active again. A maintenance man in a yellow vest said Tesla didn't pay the bill, which added up to $10K, so the utility shut off the power. Tesla paid the bill immediately, but the utility took its time restoring power to the SC. I don't know how much of this is true, just passing it along.
I think this is the third report I've seen of a Supercharger going offline due to failure to pay the bill. I hope Tesla can get on top of that....
No big deal. Tesla just forgot to pay the power bill.