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All,
I just got my HPWC delivered today.
I did want to note for others, twice I called Ownership over that last few days checking in to see if it had shipped yet. Both times I was told that it had not shipped yet, and they didn't have any insight into when it would but felt that they would be able to see if it had. Well now that I have it, and it's tracking number I can see that it was shipped 8 days ago, and while Ownership tried to be helpful in checking if it had been shipped and offer me a tracking number if it had, they could not see that it had in fact been already shipped to me. So, if you are waiting, I wouldn't pester Ownership much about it, as the answers you get about the shipment of your HPWC may not be accurate.
Peter
I just got my HPWC delivered today.
I did want to note for others, twice I called Ownership over that last few days checking in to see if it had shipped yet. Both times I was told that it had not shipped yet, and they didn't have any insight into when it would but felt that they would be able to see if it had. Well now that I have it, and it's tracking number I can see that it was shipped 8 days ago, and while Ownership tried to be helpful in checking if it had been shipped and offer me a tracking number if it had, they could not see that it had in fact been already shipped to me. So, if you are waiting, I wouldn't pester Ownership much about it, as the answers you get about the shipment of your HPWC may not be accurate.
Peter
lol, Parcel shelf is only thing remaining for us. Got the HPWC a week or two ago, finally got it installed yesterday morning.Got packages this morning... The HPWC and yet another parcel shelf. 3 of these now
Works great, install used big thick copper wire. Now using the time of day charging feature from 4.3 too. (no issues with 4.3)
I just took a moment to look at the paperwork that came with the HPWC. I didn't receive the cable organizer (has anyone?) and this note mentions it being on backorder. As you can see, it says "Once the cable organizer part is available in February, we will ship you one." It appears that they printed these quite a long time ago. I got a hose rack to hold it in the mean time, but has anyone heard when the cable organizers are supposed to ship?
I received my beautiful S today in Anchorage, Alaska. I noticed that my charger was only "filling" at a rate of 40 mph. The screen shows 79A/233V. I called Ownership, and John told me that Tesla is currently imposing a software limitation of 60A on the HPWC, and therefore I am not getting the full 80A. Has anyone heard this?
Here's a pic:
Here's a pic:
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We don't know yet whether they are planning do to a broad hardware replacement or not. They've discussed firmware updates, and they've replaced at least one HPWC (mine) already.
My guess is that they will send out two new fuses (from a new supplier or a known good batch) and ask you to have your electrician replace them. Replacing the unit seems silly for a fuse problem.
pilotSteve
Active Member
hope they include the cable hangar as well! I bought two spare fuses as you mentioned earlier just in case. No problems so far but, other than 110V, my HPWC is the only way for me to charge my car. Cheap insurance for $50 to have my own spares. Appreciate the link!
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Got packages this morning... The HPWC and yet another parcel shelf. 3 of these now
I received an email from ownership services to expect (2) HPWC's in the mail and to return one of them with the return label they provided. What is going on with their ordering? I'm thinking about returning both of them and go with a 240v.
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