Ladies and Gents, thanks for everything. I've learned a lot and hope I contributed for others as well. This will be my last post unless I see a need to jump in to help someone else with everything I've learned through the entire ordering and waiting process, the hundreds of videos watched, articles read and forums followed. I have talked circles around certain SA's with all my knowledge now
!
My delivery is finally complete. Had a service appointment for something else today (made the day after delivery through the app) and they (after I mentioned it a few times sitting in the waiting area) somehow dug deep and came up with all my mats, trunk mats and covers, trunk shelf, as well as the back model S license plate bracket which without this forum, I didn't even realize was missing. Aside of "future" Tesla service needs, I'm officially done with the buying, waiting, waiting, waiting, delivery, delivered with missing items, waiting, a couple gaps out of spec all fixed. ALL DONE!
What I learned today: The app service appointment and updates you make. They still see all of the prior services requested even if you delete them up to the date or even a week before because you fixed something yourself or figured something out in the interim. So, the appointment conversation when I arrived started with something I put in 3 weeks ago that I also took off/changed/deleted almost as long ago. They apparently need someone to go in and manually clean it up on their end using your most recent (even though I deleted the things from 3 weeks ago thinking they'd be gone). Once you hear "manually" and Tesla ya know what I'm saying lol....I also sat there and heard folks walk in and reschedule appointments when each was told 2-4 hours. I decided to leave and mine was done in 45 minutes as I expected....so that stunk that I left and had to come back. I was planning to sit with no loaners but they did offer Uber credits...but not much you can do on that - was just luck the car was done so fast coupled with I had very little needing attention. Next point - appointments aren't your locked in time. Meaning a 9:30 doesn't mean you car goes in at 9:30 but means you're in queue for the day - at least with my MA SC. I also heard others balk at the wait because of personal scheduling challenges and we're given options for the next day at 8 am!! At least two different people offered early next day slots. This is important because if I went into the app to schedule, you can be assured first available would have been weeks out. Note to self, to drive by to schedule depending on issue because I'm fortunate enough to have the SC 20-30 minutes away. Lastly, I saw the service front desk people answering phones. I asked how that happens when I call the local number and end up with someone from NV or CA. He said he'd give me his direct line. Um....still waiting on that!!
Great luck. It's the single greatest purchase I've made. The car is nuts incredible across every front you're aware of already including the sound system. F'ing abusive Elon. Breaks you down through the process and delivers the car of your dreams building you back up in the end.