Looks like I'm one of the unlucky few whose cars disappeared without a trace during production.
I spent 2-3 hours over the past 3 days trying to get someone to tell me what happened. I knew something was wrong when I started sensing deliberate avoidance from the HQ employees, which seems to have started as soon as my Model S (Vin 1401) apparently failed testing so badly it was disassembled and they began with a new chassis.
I couldn't get anyone to give me a straight answer - or even return emails and phone calls - for the first 2 days of this week. Finally after escalating I've been told that the car failed inspection and was scrapped and started over from scratch.
So I'll apparently be missing my 12/8-12/22 window.
I have to admit it seems suspicious - no one really seems to know for sure why my car went from "done with production and halfway through testing" to "beginning production". I have mental images of Elon Musk's cousin admiring my silver Performance Model S, watching as they change out the VIN and tell me it failed testing.
The worst part isn't the 2-3 week delay. It's the fact that as soon as a car goes off the normal track, it seems, Tesla's communications with the reservation holder go to crickets. I went from normal email and voicemail response time (from everywhere- my DS, as well as from delivery@teslamotors,com,
[email protected], and my HQ sales rep) of 2-12 hours to no responses whatsoever in 48 hours to any of my emails or voicemails. That's when I guessed they had messed up my car somehow.
My roadster has been in the shop 24 times in the 22 months I've owned it. People ask me why I'm still such a big Tesla fan. As of today, I don't know the answer. Today's the first day that I'm really not one. It's been unacceptably difficult to get a straight answer from this company with which I am trying to increase my total spending to nearly a quarter million bucks.