Lhshockey24
Member
At EVGo chargers you can charge by simply swiping a credit card (either directly at the charger or a nearby kiosk). And obviously as an E-tron driver in the Bay Area it's pretty stupid not to have an EVGo RFID card. No app required. If that particular station had a problem, they could have easily reached another EVGo charger in San Jose on the way north (or just take the one down the street at Walmart in Gilroy). The best advice you could have given them is to get the Plugshare app.
Frankly, this sounds like a severe lack of preparation. I wonder how they got to Gilroy in the first place ...
It appeared they had just gotten this car like, this weekend maybe... English was not their first language (Israeli I think) and so he had trouble searching for apps on his phone. Yes, it was a total lack of preparation - still was reading the print-out from Audi titled “Charging Your E-Tron” I recommended the PlugShare app so they can see ALL the charging stations available. As mentioned in my little story, the EVgo chargers only had one (of two) where you could use a credit card. That one was out of service any the other was app only and would not connect. I ended up recommending they stop in San Jose where they would find an abundance of EVgo and maybe an Electrify America Charger too.