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It's really worrying that both new cars and ones with supposedly "fixed" new units seem to keep dying with relatively low miles. Especially worrying is that DU's in the 70D are going out too, and this is a totally new design front and rear. What's going to happen after the warranty if they don't get this right?
Do we know what happens in the drivetrains that develop a clunk? I read something about bearings wearing out over time due to an electrolysis effect?
Just had my drive unit replaced after getting stranded on I35 south of Norman, OK. They towed me to Dallas and replaced the drive unit.
It looks like you got a brand new drive unit.Just had my drive unit replaced after getting stranded on I35 south of Norman, OK. They towed me to Dallas and replaced the drive unit.
I had a minor clunk when changing momentum at very low speeds for about 10k miles, but was not smart enough to worry about it till the car failed. The clunk had suddenly gotten much worse so that it was happening even at freeway speeds. At the time it failed I was going back and forth with service about getting repaired in Dallas where I was heading. There was no warning message, just a sudden loss of forward thrust. Fortunately, I was in a place where I could safely coast to the side of the freeway.
Service was great, towed me 150 miles to Dallas, loaner ready, and an offer to let me drive the loaner on to Austin or to put me up in a hotel. Spent the night with my son and the car and was ready by noon the next day. In a small world moment, a friend met the technician at a party who had worked on my car.
Here is the service order. Not sure if my parts are new or refurbished and I didn't inquire at the time.
Concern: Replace Rear Drive Unit
Pay Type: Warranty
Corrections: Replace Drive Unit Due To Inadequate Grease
Replaced the drive unit due to internal failure. Installed the platform firmware into the new
unit and test drove to check operation
Concern: Customer states when driving at speeds near 5 MPH, and either braking or
accelerating there is a noise that can be heard and felt in the rear of the vehicle.
Pay Type: Warranty
Corrections: Rear Drive Unit - Remove and Replace
Necessary to replace the drive unit for internal failure.
Part Quantity
ASY,P-TRAIN,SPORT,MECH,COMPLETE
(1002633-01-P) 1
SIDE MOTOR MOUNT ASSEMBLY (1028034
-00-B) 1
ASY,HARN,EPB CONNECTOR COVER
(1030201-00-A) 2
BOLT, M5X15MM LONG, BUTTON
HEAD,TORX (1003397-00-A) 1
HIGH VOLTAGE INVERTER ENCLOSURE
COVER O-RING (1003784-00-A) 2
BRKT, HV CBL TO DRV INV, 2MM THK, STL
(1019545-00-A) 1
SCR, M6-1.0X12, PANHEAD,TORX, STEEL,
WITH PATCH (1011427-00-B) 1
Parts Replaced or Added
Corrections: Rear Drive Unit General Diagnosis
Confirmed mechanical internal failure in rear drive unit - remove and replace drive unit
assembly