Tupelo
Member
I think Tesla has us all snookered on this one. As has been pointed out, the "hardware upgrade" is not contained within the extended service contract at all. More importantly perhaps is that the operative phrase on the web page is "necessary" hardware upgrades, and nowhere is there any indication of what is meant by that. The Tesla lawyers could very well argue that "necessary" means existing components that need to be replaced (and "upgraded" to current spec if applicable) either under warranty, because of a defect, or pursuant to a safety recall that Tesla has agreed to with the government. There are really no other scenarios where hardware upgrades are "necessary", absent a more expanded definition contained in a contract somewhere. Looking at it this way, "necessary hardware upgrades" means nothing beyond what every other car maker provides to its customers.