Hello TMC Community,
I'm reaching out to this knowledgeable community for insights or advice regarding my 2017 Tesla Model S. I've been a proud owner since 2017, fully embracing the future of driving with the Full Self-Driving (FSD) package. However, my excitement has turned to concern as my software update seems to have stalled on version 11.0 (2022.8.10.16), which my vehicle received about 5 months ago.
I've been in touch with Tesla support on two separate occasions, seeking clarity on why my car hasn't received any of the more recent updates, especially since I've seen other vehicles around me getting upgrades. Both times, I was told that my car is considered "legacy" and that I would need to simply wait my turn for the next firmware update.
To add to my frustration, my 2020 Model X with Enhanced Autopilot recently received the new firmware for a one-month FSD trial, which starkly highlighted the disparity between the treatment of my two vehicles.
Feeling a bit cheated and left in the dark, I'm turning to you, my fellow Tesla enthusiasts and experts, for advice. Is there anything I can do to expedite the update process for my Model S? Has anyone else experienced a similar situation, and if so, how did you navigate it? Any tips, insights, or steps you could recommend would be greatly appreciated.
Thank you for taking the time to read my message. I look forward to any guidance you can provide.
Regards,
Rob
I'm reaching out to this knowledgeable community for insights or advice regarding my 2017 Tesla Model S. I've been a proud owner since 2017, fully embracing the future of driving with the Full Self-Driving (FSD) package. However, my excitement has turned to concern as my software update seems to have stalled on version 11.0 (2022.8.10.16), which my vehicle received about 5 months ago.
I've been in touch with Tesla support on two separate occasions, seeking clarity on why my car hasn't received any of the more recent updates, especially since I've seen other vehicles around me getting upgrades. Both times, I was told that my car is considered "legacy" and that I would need to simply wait my turn for the next firmware update.
To add to my frustration, my 2020 Model X with Enhanced Autopilot recently received the new firmware for a one-month FSD trial, which starkly highlighted the disparity between the treatment of my two vehicles.
Feeling a bit cheated and left in the dark, I'm turning to you, my fellow Tesla enthusiasts and experts, for advice. Is there anything I can do to expedite the update process for my Model S? Has anyone else experienced a similar situation, and if so, how did you navigate it? Any tips, insights, or steps you could recommend would be greatly appreciated.
Thank you for taking the time to read my message. I look forward to any guidance you can provide.
Regards,
Rob
