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2 week delivery window, but no VIN
- Thread starter KKlabunde
- Start date
Lightning Jeff
S 90D | 3 LR
Sounds like the dam has broken for us late-Jan to early-Feb windows folks. So cool to know our cars "exist" (in some form at least)! Congrats to all. (Incidentally, today was the first time I've ever spoken to a Tesla employee, after 3+ years. Strange but I'm not complaining.)
kinddog
Banned
@astrotoy...man, that's a bummer. My window starts Feb 2 and if you're already into your window and still no VIN, mine will likely be pushed back as well. did you try calling your production specialist?
February 2nd is a week away and just the beginning of your window (which is the same as mine), so don't you think you're panicking a bit early? astrotoy still has a week and a half left in the window, and there often isn't that much time between being told the VIN and the car being ready (in fact, I often see reports of people being told their VIN after the car is entirely finished). Since we are all local to the factory, I wouldn't be worried until you are at least into the last week of the window without getting a VIN.
I've been panicking since that delivery button appeared...can't eat, drink, or think of anything else but picking up my MS. I would be sooo crushed if I miss the window because VIN gets released and then told that car is ready in a day or two. I still need to get a loan finalized, and receive a check from B of A. that'll likely take 3-5 days from the time I send in my paperwork.
Don't you all feel the same anxiety waiting for you car? Or am I crazy??????
Lightning Jeff
S 90D | 3 LR
My delivery window started today, still no VIN as well. Called Tesla Friday morning, left a message, got a call back within 1/2 hour.
Tesla really needs to put status info this on the web site, so when you log into the site you'll see your VIN in addition to the "The factory is building your Model S" message.
Tesla really needs to put status info this on the web site, so when you log into the site you'll see your VIN in addition to the "The factory is building your Model S" message.
spatterso911
P100DL - Raven
Key thing to remember for those within their window and without a VIN, it doesnt mean that your car is not in production or well along. Many folks have recevied a VIN and been notified their car was ready the following day. I spoke to a DS about this and he said that the SAP tool they have access to does not provide the same level of accuracy that the shop floor MES systems do.
DrMikki
P4914
Puyallup Bill
Member
Today is day two of my window - Jan 27 - Feb 10. Because I called, today received email from DS with VIN.
The pre-delivery MVPA says FEB-MAR
The email from DS says two to three weeks, but that appears to be a canned message.
Too many dates.
Communications does not seem to be a strong point at Tesla.
Two weeks ago I emailed concerning the availability of the J1772 adapter, as I absolutely must have one. No answer to date.
Two weeks ago mailed a large down payment check, requesting acknowledgment of receipt. Nothing heard, so sent email a week ago, nothing heard. They have it - shows on my bank statement.
The pre-delivery MVPA says FEB-MAR
The email from DS says two to three weeks, but that appears to be a canned message.
Too many dates.
Communications does not seem to be a strong point at Tesla.
Two weeks ago I emailed concerning the availability of the J1772 adapter, as I absolutely must have one. No answer to date.
Two weeks ago mailed a large down payment check, requesting acknowledgment of receipt. Nothing heard, so sent email a week ago, nothing heard. They have it - shows on my bank statement.
Who is your DS? I noticed some DS are more responsive than others. My DS is similar to yours, emails were never acknowledged. I have to call them up directly. Even then, there's not much useful information coming from them, it's either 'Not yet', or 'Coming soon', or 'Will update you later'.
I agree...It's frustrating as hell, having to deal with communication problems from Tesla. I've also sent emails and made calls to my Production specialist--I think he hates me. Like many of you, my window starts in 5 days and no VIN--can't imagine having no VIN well into your delivery window.
Tesla REALLY needs to fix this problem before they move onto Gen III for the mass public who won't have the patients and the passion we all have for Tesla.
If they don't correct this now, Tesla MS will wound up like Google Nexus One (failed experiment on online commerce and service) and may have to resort to a "dealership" model for car sales.
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