While my car was in for "annual service" (which they did the wrong one anyway, was supposed to be the bigger 50/100k interval service but the service report shows the 62k service performed so they didnt do things like flush battery coolant etc), but besides that was told over the phone that the lug nuts were stripped and I needed new ones and that would cost me $105. I said 'ok' but come to find out later after it was done that 1) it wasn't the threads that were stripped but instead they 'outside socket' part that they said was a little worn and that it was just a little tougher to get on and off. Ok, if I had known that I probably wouldnt have replaced the lug nuts. Then later on when the invoice is mailed to me (which is when I discovered they also didn't do the right service), they charged me an addition $70 LABOR for screwing on the lug nuts. REALLY Tesla??? REALLY?
not happy
wrong service:
not happy
wrong service: