I had a personal issue and have been forced to cancel my reservation yesterday (the same day I was finally issued a vin)
I had originally put down $5k on the X but did not want to wait a year so I flipped that $5k to the model S deposit.
While I realize that Tesla has the policy of no deposit refund after two weeks and have no problem with that policy I feel they could give me back $2500 as if I had gone with the S from the start I would only have $2500 in the car.
I spoke to CS yesterday and the rep said no I lose the whole $5k.
I had originally put down $5k on the X but did not want to wait a year so I flipped that $5k to the model S deposit.
While I realize that Tesla has the policy of no deposit refund after two weeks and have no problem with that policy I feel they could give me back $2500 as if I had gone with the S from the start I would only have $2500 in the car.
I spoke to CS yesterday and the rep said no I lose the whole $5k.