Maybe somebody can help with my question. Live in Norway and on Sunday set pre warm on using the Win8 phone application was up at the cottage and it was about -5C Used the phone application to set temperature to 28C. After 20 minutes inside temperature wasn't even above cool. This afternoon in Oslo with outside temperature about -2C used the android application and set to High. After 20 minutes opened the car again no real warmth had been generated. Heater control is not set to Range. Any tips on what I might be doing wrong? Both times car has been plugged in and no auto timer for charging has been set.