According to ZapMap - best scored 4.0, MFG & Fastned (excludes Tesla),
BP was 20th out of 21
"20th – bp pulse – Star Rating 2.5
The bp pulse network was one of first networks in the UK (under the Chargemaster brand) and is the third largest in the UK after ubitricity and Pod Point. Offering a mix of ultra-rapid, rapid, fast and slow charging devices, bp pulse’s network of almost 3,000 devices covers the length and breadth of the UK.
The network, which last year came 16th overall, achieves the same star rating of 2.5 but has now slipped into 20th position. It also earned a low ranking this year for reliability and ease of use, slipping a couple of places to come in the bottom two and bottom three respectively.
Survey respondents commented that units are starting to become unreliable, also noting price rises and poor customer service. There were also mixed comments about the network’s app and support line. bp pulse has acknowledged issues with reliability and has been investing heavily in both customer care and its charge point management platform, as well as its charge point portfolio."
EV charge point network rankings 2022-23: Zap-Map reveals the best and worst rated EV charging networks in the UK off the back of its annual EV charging survey.
www.zap-map.com