Hi, folks,
Over at teslamotors.com, I stumbled onto a thread started by @be-jouled about a multi-month cross-country trip she is making in her S85. I also took a peek at her blog about this journey. Many fun entries!
Thread:
http://www.teslamotors.com/forum/forums/multimonth-cross-country-trip
Blog:
http://be-jouled2014.blogspot.com
One entry particularly stood out for me because I have recently had a similar experience: @be-jouled lost her key fob and had it replaced at a service center. Here is what they charged her:
In my case, about two years ago, we lost one of the key fobs for a 2010 Prius. When we went to sell the Prius, I inquired of the Toyota dealership where we had purchased the vehicle what it would cost to replace the fob, thinking that a future owner might well like to have two fobs instead of one. The cost was "estimated" to me as $450-$500.
So far, I've only experienced zero-cost Tesla service. Every single thing, no matter how large or how small, has come under warranty. OK, OK, there was ONE thing: I rammed the car into a snowbank and dug a significant groove into the nose cone. The local service center charged me for a new nose cone and even after I argued with them for 5 minutes simply refused to charge me anything for labor.
Nice to see what looks to me like an entirely *reasonable* charge for parts and labor, compared to what Toyota would have charged me for a replacement key fob.
Here's hoping @be-jouled has a wonderful trip!
Alan
Over at teslamotors.com, I stumbled onto a thread started by @be-jouled about a multi-month cross-country trip she is making in her S85. I also took a peek at her blog about this journey. Many fun entries!
Thread:
http://www.teslamotors.com/forum/forums/multimonth-cross-country-trip
Blog:
http://be-jouled2014.blogspot.com
One entry particularly stood out for me because I have recently had a similar experience: @be-jouled lost her key fob and had it replaced at a service center. Here is what they charged her:
This time, Brian H., you will be happy to hear that I got charged, (and rightfully so). Here's what my love of dance cost me:
Total Labor & Miscellaneous
Items
37.50
Total Parts 113.00
Shipping 0.00
Discount 0.00
Subtotal 150.50
Sales Tax 8.61
TOTAL AMOUNT 159.11
In my case, about two years ago, we lost one of the key fobs for a 2010 Prius. When we went to sell the Prius, I inquired of the Toyota dealership where we had purchased the vehicle what it would cost to replace the fob, thinking that a future owner might well like to have two fobs instead of one. The cost was "estimated" to me as $450-$500.
So far, I've only experienced zero-cost Tesla service. Every single thing, no matter how large or how small, has come under warranty. OK, OK, there was ONE thing: I rammed the car into a snowbank and dug a significant groove into the nose cone. The local service center charged me for a new nose cone and even after I argued with them for 5 minutes simply refused to charge me anything for labor.
Nice to see what looks to me like an entirely *reasonable* charge for parts and labor, compared to what Toyota would have charged me for a replacement key fob.
Here's hoping @be-jouled has a wonderful trip!
Alan