Hi Everyone,
Over the weekend I found myself in a predicament: I had underestimated the necessary amount of charge in rainy/windy weather on the highway and ended up having the car run out of charge before I could reach the nearby supercharger. My car is fixed now but the experience which I went through has propped up several questions in my mind on how to deal with these kind of situations, given that I am not a car nerd. Just wanted to post them here so myself and others might benefit from the collective knowledge sharing.
1. When my car (Tesla Model S 2015 model 85D - the older shape with the nose cone and 125k miles mileage, battery still under warranty) gave me the 'Vehicle Shutting Down - Pull Over Safely' warning and I began to lose power in the car (the car was doing 45 mph and began to slow down gradually despite me pressing the acceleration pedal) the range which was being shown on the battery was 10 miles. I was only 2.5 out of the supercharger at that time. I pulled over my car and stopped on the shoulder afraid that if I keep going the car might shut down in the middle of the road at night time on an un-lit road would not be good. The first question is, could I have possibly driven the car while it was losing power and decreasing speed for another 2-3 miles to the supercharger after the car had given me the shut down warning?
2. Once I pulled over and called for a flatbed tow truck, while I was waiting for the tow truck to arrive I saw the range dropped to 0 miles after a few minutes. I had turned off all the lights of the car and the only thing which was on was the 17 inch screen + center display. I am confused on whether the 10 mile figure which I was looking in the dash was wrong before or the 0 mile range which it dropped to was wrong? At this time I got the 'Electrical System Power Reduced - Vehicle May Shut Down Unexpectedly' warning as well as the 'Unable to Drive - Pull Over Safely' warning. What caused the car (while it was stopped) to show the range as 10 miles and then suddenly drop it to 0 miles all while I had not driven it and even shut down the lights etc?
3. Once I towed my car to the supercharger and tried charging the car, two very frustrating things happened; firstly, the car wouldn't power on at all (no screen worked, couldn't open the frunk, the key fob however was able to unlock the doors). I managed to open the nose cone and open the frunk and jump start the 12V battery which at least powered on the screens. secondly, even though the car got jump started and I got the charging port to open - it would simply not unlock the charging port to allow for the charger to fit in the charging port automatically. I had to use the manual release lock located in the trunk to shove the charger in but in that case I'd get a red light on the charge port with the car center display showing me the 'Unable to charge - Service required' warning. Why didn't the car supercharge when I used the manual release lock to put the charger in the charge port?
4. Once the battery is dead on the car, is the 12V battery always required to be jump started for the car to charge? Or was my 12 V battery too old (my car's 12V battery has never been replaced) to sustain enough charge to enable the power needed for the HV battery pack to be charged?
5. Eventually after fiddling with my Tesla for a couple of hours at the supercharger and failing to get it to start charging, I gave up and had the car towed to the nearest Tesla service center. The replaced the 12V battery and eventually my charge was able to charge. The lingering question is that what could have I done differently - if anything - (apart from replacing the 12V battery myself) to get my car to charge once I had a flat battery.
6. I asked the Tesla folks if the car's HV battery had sustained any damage and they said it was not the case. However the Tesla guy did say that had I kept on driving the car till it had completely died down i.e. not pulled over, may be that would've caused damage to the HV. Is this statement true? I did drive my car back from the service center and have my usual range showing in the car again (~235 miles) in the center display - I don't trust it as much now as I did before after this fiasco.
Over the weekend I found myself in a predicament: I had underestimated the necessary amount of charge in rainy/windy weather on the highway and ended up having the car run out of charge before I could reach the nearby supercharger. My car is fixed now but the experience which I went through has propped up several questions in my mind on how to deal with these kind of situations, given that I am not a car nerd. Just wanted to post them here so myself and others might benefit from the collective knowledge sharing.
1. When my car (Tesla Model S 2015 model 85D - the older shape with the nose cone and 125k miles mileage, battery still under warranty) gave me the 'Vehicle Shutting Down - Pull Over Safely' warning and I began to lose power in the car (the car was doing 45 mph and began to slow down gradually despite me pressing the acceleration pedal) the range which was being shown on the battery was 10 miles. I was only 2.5 out of the supercharger at that time. I pulled over my car and stopped on the shoulder afraid that if I keep going the car might shut down in the middle of the road at night time on an un-lit road would not be good. The first question is, could I have possibly driven the car while it was losing power and decreasing speed for another 2-3 miles to the supercharger after the car had given me the shut down warning?
2. Once I pulled over and called for a flatbed tow truck, while I was waiting for the tow truck to arrive I saw the range dropped to 0 miles after a few minutes. I had turned off all the lights of the car and the only thing which was on was the 17 inch screen + center display. I am confused on whether the 10 mile figure which I was looking in the dash was wrong before or the 0 mile range which it dropped to was wrong? At this time I got the 'Electrical System Power Reduced - Vehicle May Shut Down Unexpectedly' warning as well as the 'Unable to Drive - Pull Over Safely' warning. What caused the car (while it was stopped) to show the range as 10 miles and then suddenly drop it to 0 miles all while I had not driven it and even shut down the lights etc?
3. Once I towed my car to the supercharger and tried charging the car, two very frustrating things happened; firstly, the car wouldn't power on at all (no screen worked, couldn't open the frunk, the key fob however was able to unlock the doors). I managed to open the nose cone and open the frunk and jump start the 12V battery which at least powered on the screens. secondly, even though the car got jump started and I got the charging port to open - it would simply not unlock the charging port to allow for the charger to fit in the charging port automatically. I had to use the manual release lock located in the trunk to shove the charger in but in that case I'd get a red light on the charge port with the car center display showing me the 'Unable to charge - Service required' warning. Why didn't the car supercharge when I used the manual release lock to put the charger in the charge port?
4. Once the battery is dead on the car, is the 12V battery always required to be jump started for the car to charge? Or was my 12 V battery too old (my car's 12V battery has never been replaced) to sustain enough charge to enable the power needed for the HV battery pack to be charged?
5. Eventually after fiddling with my Tesla for a couple of hours at the supercharger and failing to get it to start charging, I gave up and had the car towed to the nearest Tesla service center. The replaced the 12V battery and eventually my charge was able to charge. The lingering question is that what could have I done differently - if anything - (apart from replacing the 12V battery myself) to get my car to charge once I had a flat battery.
6. I asked the Tesla folks if the car's HV battery had sustained any damage and they said it was not the case. However the Tesla guy did say that had I kept on driving the car till it had completely died down i.e. not pulled over, may be that would've caused damage to the HV. Is this statement true? I did drive my car back from the service center and have my usual range showing in the car again (~235 miles) in the center display - I don't trust it as much now as I did before after this fiasco.