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Tesla trying to charge me for front suspension repair
- Thread starter hemants
- Start date
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- Driving Dynamics Model S
Technical Service Bulletin. Car manufacterers create them for things that they know are wrong with their cars to get fixed.
Typically TSBs only get applied under warranty. If you're under warranty, it should be free, if not, it shouldn't.
OP, is there a TSB out for your specific problem?
For someone to provide a useful answer to your question, you need to provide more information.
When did you purchase your car? New or CPO? How many miles? What was the nature of the problem that necessitated installing those parts?
Information, please.
When did you purchase your car? New or CPO? How many miles? What was the nature of the problem that necessitated installing those parts?
Information, please.
TSBs are typically only covered under warranty. So if your car is out of warranty, then you will probably have to pay for the TSB fix.
Is your car still under warranty?
TexLaw
Member
You haven't told us your mileage, CPO, original owner, private party, etc... those details help us understand your situation better. If you're out of warranty, a TSB doesn't matter. If you're in warranty it's a document that guides a warranty repair
Akikiki
A'-Lo-HA ! y'all
In my experience, I find the folks at the service center to be quick to tell me if they can handle anything under warranty. I don't even need to ask them. I've not had to question if something was, they are first to tell me if they can. I believe if they could have covered your repair under warranty, they would immediately and let you know they could. Its a totally different service experience that the traditional auto dealership mentality.
Tam
Well-Known Member
Did you get your car new? Did you ever bring it in for inspection/service... before it ran out of warranty?
Tam
Well-Known Member
Extended Warrant should but only if you could only get it if didn't buy CPO from Tesla and when you bought it from third party, that third party must paid up for Extended Warrant in advance so it can be transferred to you at the time of sales.
HankLloydRight
No Roads
They've changed the rules, and now second owners can buy the ESA after private party purchase.
Gizmotoy
Active Member
Was it the same issue in 2014? If so, one argument for coverage was that the underlying cause was never fixed, resulting in the current failure. You might be able to push for a goodwill fix based on that.
But you didn't post many details on what you're experiencing now, nor what happened in 2014, so it's hard to say.
Have to concur with others: a more informative post would be useful.
Cost to repair?
Miles on the car when you purchased it and now?
Symptoms?
Thx.
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