Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register

Tesla Model S CPO Website - Now Live

This site may earn commission on affiliate links.
I put a deposit on a CPO almost two weeks ago and i cant even get a callback. what garbage customer service.

Call the 800 number [
(888) 518-3752
] with your Reservation Number (RN#) and get a Product Specialist and Delivery Specialist assigned to you. You do need to sometimes drive the process with Tesla. I would still take needing to "take charge" a bit over guys in ties and starched white shirts trying to be my "best friend" and "work a deal with the manager" at a traditional car dealership.
 
Have you tried going through your closest local store? I bet they can get some information for you.

of course i have. i've called the local sales team, local client relations manager, the local delivery girl. the factory, my delivery specialist, and another product specialist. no one seems to know whats going on. i've sent tons of emails, calls. i finally talked to someone today at the factory who was disgusted how i've been treated and gave me the number to another local person. after touching bases with them, i got promised a call back in an hour or less and still have not heard anything. this is crazy. i've had a cashiers check to pay for the car since they've sent me the final bill over a week ago. and no one knows where my car actually is.

- - - Updated - - -

update, just got a call. and the girl told me she has no information. LOL clowns.
 
Experience so far:

1. Saw CPO S85 on Hank's CPO reports site
2. Created profile on Tesla website and put down $1000
3. Got email from Tesla within 5 minutes to confirm
4. Was called the next morning by Tesla Sales rep at store close (20km) to me, told to expect 10 day turn around for delivery
5. Sales rep had car washed so wife and I could review car following day
6. Reviewed the car, provided feedback on items to remedy in email to Tesla
7. Sent pictures of my Mercedes trade in
8. Spent today on electrical prep for NEMA plug
9. Emailed and asked for next steps

I am patient. But delivery day certainly cannot come soon enough!
 
My car took exactly 5 weeks from deposit to correction of last issue. It also had to come from 2 delivery zones away. The process is definitely slower than most vehicle acquisitions, but in the end I got a vehicle that is in "like new" condition with a number of parts that are actually new. The discount from "actual new" was well worth the wait.
 
Do they tell you the condition of the battery? I.e. How much degradation has occurred?

No. You could attempt to make your purchase contingent upon knowing the 'Range Charge' capacity, and see how it goes. I didn't. With more than average miles, I came to find out ours last range charged to 258 rated miles, in February. It range charged to 267, at delivery. Some balancing probably got those numbers up. No idea the rate at which it will drop, like most 85's, back into the 255-260 zone.

Also regarding battery, realize that with CPO you get a car that has been reset. You won't know the average lifetime "watt-hours / mile", to ballpark battery cycles. Some put their miles behind them at <300Wh/mi. For others, it could be at ~385Wh/mi. Because you don't get to inspect these things, I put a premium on avoiding winter's impact on cycle life and the exterior, and had the car shipped from a warmer climate. YMMV.
 
No. You could attempt to make your purchase contingent upon knowing the 'Range Charge' capacity, and see how it goes. I didn't. With more than average miles, I came to find out ours last range charged to 258 rated miles, in February. It range charged to 267, at delivery. Some balancing probably got those numbers up. No idea the rate at which it will drop, like most 85's, back into the 255-260 zone.

Also regarding battery, realize that with CPO you get a car that has been reset. You won't know the average lifetime "watt-hours / mile", to ballpark battery cycles. Some put their miles behind them at <300Wh/mi. For others, it could be at ~385Wh/mi. Because you don't get to inspect these things, I put a premium on avoiding winter's impact on cycle life and the exterior, and had the car shipped from a warmer climate. YMMV.

Just adding that this can be very YMMV. My NY originally CPO car 90% charges to 239 and 95% charges to 255 miles. I haven't made it to a full 100% charge, but this sounds like zero degradation on my winter-environment 2 year old 31k battery.
 
Also regarding battery, realize that with CPO you get a car that has been reset. You won't know the average lifetime "watt-hours / mile", to ballpark battery cycles. Some put their miles behind them at <300Wh/mi. For others, it could be at ~385Wh/mi. Because you don't get to inspect these things, I put a premium on avoiding winter's impact on cycle life and the exterior, and had the car shipped from a warmer climate. YMMV.

At least one lucky (?) CPO purchaser reported that their car wasn't reset so they actually do have access to those numbers but that sounds like it was the exception.
 
A bunch of minor price changes just hit -- all about $1000 lower.. perhaps these are older cars that are another month old.

==========> Price change P09064: from $74,500.00 to $73,600.00 -- old prices: ;80,300
==========> Price change P10050: from $83,800.00 to $81,900.00
==========> Price change P10283: from $82,100.00 to $81,200.00
==========> Price change P12673: from $79,500.00 to $78,400.00
==========> Price change P13015: from $78,400.00 to $77,400.00
==========> Price change P14031: from $83,500.00 to $82,600.00
==========> Price change P14588: from $77,600.00 to $76,800.00
==========> Price change P15713: from $83,800.00 to $83,000.00
==========> Price change P15836: from $81,800.00 to $80,800.00
==========> Price change P15857: from $86,800.00 to $85,700.00
==========> Price change P16355: from $81,200.00 to $80,100.00
==========> Price change P19786: from $85,500.00 to $84,300.00
==========> Price change P20750: from $92,700.00 to $91,800.00
==========> Price change P22353: from $83,600.00 to $82,700.00
==========> Price change P22706: from $88,100.00 to $87,300.00
==========> Price change P23378: from $88,900.00 to $87,800.00
==========> Price change P26166: from $85,800.00 to $84,900.00
==========> Price change P26722: from $87,500.00 to $86,600.00
==========> Price change P26752: from $90,200.00 to $88,400.00
==========> Price change P26922: from $89,000.00 to $88,100.00
==========> Price change P27121: from $75,600.00 to $74,600.00
==========> Price change P27597: from $85,200.00 to $84,400.00
==========> Price change P28280: from $90,600.00 to $89,600.00
==========> Price change P28650: from $90,600.00 to $89,500.00
==========> Price change P30351: from $93,500.00 to $92,400.00
==========> Price change P33479: from $95,500.00 to $94,500.00 -- old prices: ;96,750
==========> Price change P35231: from $89,000.00 to $88,000.00 -- old prices: ;91,500
==========> Price change P36441: from $87,600.00 to $86,600.00
==========> Price change P37895: from $85,900.00 to $84,800.00 -- old prices: ;86,500
==========> Price change P39565: from $96,300.00 to $95,300.00
==========> Price change P40323: from $82,300.00 to $80,500.00 -- old prices: ;80,950
==========> Price change P42163: from $102,300.00 to $101,500.00
==========> Price change P43649: from $80,800.00 to $80,500.00
==========> Price change P45027: from $78,000.00 to $77,700.00
==========> Price change P51008: from $86,400.00 to $86,100.00
==========> Price change P53642: from $86,800.00 to $86,500.00
==========> Price change P53693: from $87,200.00 to $86,900.00
==========> Price change P54055: from $101,700.00 to $101,400.00
==========> Price change P57229: from $87,200.00 to $86,900.00






==========> VIN Moved back to Available: P22706 ; from $88,100.00 to $87,300.00 Original Sold date: 2015-06-04 22:00:22 ;
 
A bunch of minor price changes just hit -- all about $1000 lower.. perhaps these are older cars that are another month old.

==========> Price change P09064: from $74,500.00 to $73,600.00 -- old prices: ;80,300
.
.
==========> Price change P57229: from $87,200.00 to $86,900.00
.
==========> VIN Moved back to Available: P22706 ; from $88,100.00 to $87,300.00 Original Sold date: 2015-06-04 22:00:22 ;

This is a fascinating process. I was on your search tool today, and have been watching this even though I have had my car delivered nearly 3 weeks ago. I was thinking that the pricing had gone up and the deals weren't as good as they were at the beginning. Then I realized it's just that the best deals simply got purchased, leaving the others still on the site, and the replacements are across the board, but the best deals of the replacements get snatched up pretty quickly as well.
 
I'm with you on that theory.....The cars that were listed at the beginning of May when I placed my deposit, appear to be much better "values" IMHO than the cars that have been listed lately. I'm glad that I acted when I did and didn't procrastinate waiting for a better deal.
 
I'm with you on that theory.....The cars that were listed at the beginning of May when I placed my deposit, appear to be much better "values" IMHO than the cars that have been listed lately. I'm glad that I acted when I did and didn't procrastinate waiting for a better deal.

I just did a few sorts to compare cars listed to those sold. Percentage-wise a lot more of the sold cars are 2013s vs 2014. For cars available, it's pretty even, so the average price has gone up partially because of that. I'm surprised at the ratio of P85/P85+ to S85 on the site.

I'm still occasionally tempted, but have to keep reminding myself that dual motors is the ultimate goal. Buying a CPO would be counter-productive, no matter how close it is to ideal config and price. (that's my story today)
 
Green, S85, pano, tech pkg, dual chargers, upgraded sound and smart air suspension.., 21k miles. That's a great deal!


85 kWh Model S P02284 | Tesla Motors

I guess it is good that I bought my car the first night or else I may have bought this one! That said, since I don't care about mileage given Tesla's CPO warranty, I prefer mine and I'm ecstatic that I didn't wait on it!
 
2012. I would stay away from 2012 unless you are ok with 90KW max charging rate at supercharging station. Older battery and possible older battery tech so limited charging rate.
I just bought a 2012 and I love that car. The one time I charged to 100% it showed 262 miles range. Degradation does not seem to be an issue for my car. Most of my charging is done at my house from the NEMA 14-50 outlet, so the supercharge max rate is not a huge concern to me.