Tesla finished installing our solar roof today and lit everything up, commissioned the 4 PW's and tested everything, including Off-Grid test and the installer showed me how all came back green. However, I couldn't see the installation in my App at all, until I called and spoke to someone in Energy Support who got the App to show the Solar Roof install in addition to the car portion which I've had in there for 4 years - however, the stats for the solar install don't appear at all, it is just pegged at 0.0 kw production, when we know from seeing the Installer's app that I was generating today and storing to battery, etc. So, big installation project is done, but I am stuck driving blind at the moment. How long should it take for me to see some metrics on production and usage in the Tesla app? Installers swore to me that on every job, it is immediate, right when they commission in the system, the customer starts getting stats, even though PTO may still be weeks away.
Thoughts all? How long did it take from installation to being able to see stats in the App? Thanks for the help, always.
Thoughts all? How long did it take from installation to being able to see stats in the App? Thanks for the help, always.