drklain
Active Member
Wow, and Tysons has had a screen for my car on backorder for the last three weeks....My SC claims they have the screen in stock.
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Wow, and Tysons has had a screen for my car on backorder for the last three weeks....My SC claims they have the screen in stock.
And the second day when you have to bring the car back to fix something else that they will break while replacing
I think Tysons is busier than Owings Mills. Although that may be why no one has call also...the service person I spoke to could be wrong about it being in stock.Wow, and Tysons has had a screen for my car on backorder for the last three weeks....
I scheduled an appt at the Kansas City location for last Friday through the online system. I explained the issue in my notes. Luckily, I called the day before my scheduled appointment, as when they checked, they had no screen available. Haven't heard anything back in the following week. I will be checking back with them tomorrow. I would MUCH prefer a Ranger visit if possible, but I haven't been offered anything yet.
Well, I called yesterday (on hold for 20 minutes, just waiting for someone to pick up!) and they don't have the part. No estimate was given.You have to request for a mobile tech (provided they have them in the area) instead of an SC appointment.
Not gonna happen.Has anyone gotten an MCU1 replaced with MCU2 at service center? My early 2017 has the yellow bands. I'm hoping to wait a while for the end of warranty to possibly get MCU2 replacement if possible.
Has anyone gotten an MCU1 replaced with MCU2 at service center? My early 2017 has the yellow bands. I'm hoping to wait a while for the end of warranty to possibly get MCU2 replacement if possible.
Mine has been at the SC 4 days so far waiting on the part, they estimate it will not be done for another 4 days. I called them several times before dropping it off for my appointment to make sure they had the part, however they never called me back so I just dropped it off at the appointment time.
Have a nice Loaner, so not too big of a deal (other than a lack of Carpool sticker on the loaner car here in SoCal). Interesting part is that the Loaner is newer (it only has about 600 miles on it) and it has a worse screen discoloration than my car...