Update: I finally got my car back today but not without another round of fighting to get a hold of someone to get them to transport it to my local service center. I was concerned because the text message I got form Tesla said the process (transporting not repair) could take "upwards of a few weeks." I found that hard to believe so I called 5 auto transport brokers. All 5 had enclosed or standards transporters available to pick up the car the same day I called, all were very persistent with calling me back wanting to know if they could transport my car and when. When I finally got a hold of someone (after many unanswered calls, ignored voicemails and text messages, and finally talking to a person and being transferred 3 times) the guy acted a bit smug and tried to imply that I should feel fortunate because no other car manufacture would offer better trip interruption services. That did not go well. tried telling He tried telling me that it was normal for it to take weeks to get a car moved. I obviously knew better and pushed back on him. To the guy's credit, once he finally went into action things did progress and he was very good at keeping me informed. However, more consistent with the rest of this experience, I submitted the receipts to be reimbursed for my travel back home as I was instructed and have now sent two followup reminder e-mails with no reply. I am dreading the battle that it is going to take to get them to send me a check. On the bright side the car was returned to me clean, charged and working as good as new (better really thanks to OTA updates).