-
Want to remove ads? Register an account and login to see fewer ads, and become a Supporting Member to remove almost all ads.
Premium Connectivity & Warranty
- Thread starter powaking
- Start date
PWlakewood
Active Member
PWlakewood
Active Member
For those that don't want to click on above link:
Infinite Mile Warranty
Elon Musk, CEOAugust 15, 2014
The Tesla Model S drive unit warranty has been increased to match that of the battery pack. That means the 85 kWh Model S, our most popular model by far, now has an 8 year, infinite mile warranty on both the battery pack and drive unit. There is also no limit on the number of owners during the warranty period.
Moreover, the warranty extension will apply retroactively to all Model S vehicles ever produced. In hindsight, this should have been our policy from the beginning of the Model S program. If we truly believe that electric motors are fundamentally more reliable than gasoline engines, with far fewer moving parts and no oily residue or combustion byproducts to gum up the works, then our warranty policy should reflect that.
To investors in Tesla, I must acknowledge that this will have a moderately negative effect on Tesla earnings in the short term, as our warranty reserves will necessarily have to increase above current levels. This is amplified by the fact that we are doing so retroactively, not just for new customers. However, by doing the right thing for Tesla vehicle owners at this early stage of our company, I am confident that it will work out well in the long term.
– Elon
Infinite Mile Warranty
Elon Musk, CEOAugust 15, 2014
The Tesla Model S drive unit warranty has been increased to match that of the battery pack. That means the 85 kWh Model S, our most popular model by far, now has an 8 year, infinite mile warranty on both the battery pack and drive unit. There is also no limit on the number of owners during the warranty period.
Moreover, the warranty extension will apply retroactively to all Model S vehicles ever produced. In hindsight, this should have been our policy from the beginning of the Model S program. If we truly believe that electric motors are fundamentally more reliable than gasoline engines, with far fewer moving parts and no oily residue or combustion byproducts to gum up the works, then our warranty policy should reflect that.
To investors in Tesla, I must acknowledge that this will have a moderately negative effect on Tesla earnings in the short term, as our warranty reserves will necessarily have to increase above current levels. This is amplified by the fact that we are doing so retroactively, not just for new customers. However, by doing the right thing for Tesla vehicle owners at this early stage of our company, I am confident that it will work out well in the long term.
– Elon
PWlakewood
Active Member
Connectivity
Do I need to purchase Premium Connectivity?Tesla Account.
Note: You may have access to a Premium Connectivity trial for one year beginning on the date of delivery.
If you ordered your car on or before June 30, 2018, you will automatically have access to existing Premium Connectivity features at no cost for the lifetime of the car and do not need to subscribe. As additional features and services become available in the future, you will have the option to upgrade connectivity plans from your Tesla Account.
Who is eligible for a Premium Connectivity subscription?
All Model S, Model X and Model 3 ordered after July 1, 2018 can subscribe to Premium Connectivity. All cars ordered on or before June 30, 2018 receive Premium Connectivity automatically for the lifetime of the car.
Do I need to purchase Premium Connectivity?Tesla Account.
Note: You may have access to a Premium Connectivity trial for one year beginning on the date of delivery.
If you ordered your car on or before June 30, 2018, you will automatically have access to existing Premium Connectivity features at no cost for the lifetime of the car and do not need to subscribe. As additional features and services become available in the future, you will have the option to upgrade connectivity plans from your Tesla Account.
Who is eligible for a Premium Connectivity subscription?
All Model S, Model X and Model 3 ordered after July 1, 2018 can subscribe to Premium Connectivity. All cars ordered on or before June 30, 2018 receive Premium Connectivity automatically for the lifetime of the car.
I took a screenshot of that for posterity in case this isn’t a mistake. I guarantee someone will start a Class Action if they try to retroactively change the Warranty on already purchased cars.
Mhoepfin
Member
PWlakewood
Active Member
Interesting. This one said differently:
https://www.tesla.com/sites/default/files/downloads/tesla-new-vehicle-limited-warranty-en-us.pdf
Model S and Model X - 8 years (with the exception of the original 60 kWh battery manufactured before 2015 that is covered for a period of 8 years or 125,000 miles/200,000 km, whichever comes first).
PWlakewood
Active Member
That is the current warranty and as it has been pointed out they cannot change a warranty after you purchase it. Not legal.
PWlakewood
Active Member
BrownOuttaSpec
Active Member
I wonder when that page was created or updated? I don't see a date on it. Also, doesn't seem like there is any previous history of that page archived before today: Wayback Machine
SSonnentag
埃隆•馬斯克
Both our 2017 S and 2018 X now state 8-year, 120,000 mile battery/motor warranty. They used to say unlimited miles.
The 2017 S has unlimited premium connectivity, but we did just today receive an e-mail about our 2018 X switching to a $10/mo pay service to retain premium connectivity (which is everything other than basic mapping service).
The 120,000 mile warranty issue is not right though. I'm sure that will have to switch back to unlimited for S and X as there are hundreds of thousands of owners who have it in writing.
The 2017 S has unlimited premium connectivity, but we did just today receive an e-mail about our 2018 X switching to a $10/mo pay service to retain premium connectivity (which is everything other than basic mapping service).
The 120,000 mile warranty issue is not right though. I'm sure that will have to switch back to unlimited for S and X as there are hundreds of thousands of owners who have it in writing.
Apologies, I did not mean to imply I’m an early adopter... I do not consider myself an early adopter, I was making the point for they people who went on a limb to buy these cars within the first few years.
yes. I reviewed the link and it’s actually the problem. There was no mention of this when I purchased the car early this year. I bought the car with the expectation that I would keep the satellite maps, traffic visualization, and streaming slacker. They are effectively taking away features of my car without disclosure and I’m pretty pissed about it.
Im so confused. So does this mean that my 2014 that I bought used in March of 2019 will have premium connectivity for the life of the car?
PWlakewood
Active Member
The blog post you posted was when they added the drive units to the 8 year warranty (prior to that the drive units were only covered under the basic warranty). The original S60 always had a mileage limit on its battery warranty.
PWlakewood
Active Member
Read it again. It says
Moreover, the warranty extension will apply retroactively to all Model S vehicles ever produced. In hindsight, this should have been our policy from the beginning of the Model S program
