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It happened to me too (w free SC) and discovered my CC on file reached its expiration dateApologies in advance if this has all ready been answered
I have a year old Model S P and i do not pay for super charging, but when charging today i was prompted with "payment Method Required, i was charging at home!!
Any ideas why i'm now been asked this ?
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I have it too with 2020.36 - pretty sure it's new. I don't have a credit card on file with them (never have) and don't intend to put one online. Doesn't seem to affect anything.
Many of us enjoy the perk of "free supercharging" not free energy. For those of us that sit in the car with either the heat or air conditioning running, this energy is expelled outside the terms of the "free" offer. I would expect us to start seeing small charges in the future.
Tesla Adjusts Supercharging Cost To Include Vehicle Use While Charging - Tesla Motors Club
I suspect that it's required even for lifetime in the event of idle fees.
What you will find is that if you supercharge and accrue idle fees, your ability to supercharge will be turned off without a card.
This is not really an accurate assessment of what happened here. HVAC energy is certainly “free” to anyone with free supercharging, and continues to be, and certainly isn’t “outside the terms”.
The problem was Tesla was undercharging people on paid plans, only billing them for “energy provided to battery” vs “energy provided to car”. A reasonable thing to fix.
HVAC energy is free for now... There is nothing within the bounds of their "Free" obligation to continue funding it.
As a shareholder, I am totally okay with them billing for non-charging usage.
This is a meaningless distinction and makes no practical sense, nor is Tesla stupid enough to put an asterisk next to their "free" supercharging promotion that says something incomprehensible like "* unless you use the energy to heat or cool your car while it's charging vs. while it's driving".
You mean like how Tesla has NEVER changed their warranty or processes from year to year?
Add your payment method again, or change it. There must be an error in the payment method. It cannot be a debit card.Getting this error today. I swapped payment methods and now it won't let me charge at supercharging stations. It says 'add payment method'. Help!
How do you supercharge?Five years now - never have put a card on Tesla.