Well, after this fiasco I will stop trying to acquire one, but as of now here is the breakdown ... I've spent about $7k for Wall connector + electric installation, then I had to absorb $30k loss to trade the P85+ to get P85D, so I don't have much choice but to somehow get what I paid for ... Of course in the future I will not deal with Tesla anymore or at least not until they show rock solid confidence by avoiding such shady issues.
I have refused delivery, but now Tesla is silent ... another one of their games ... My lawyer reached out to them and they simply replied: "We will get back to you soon ... "
What is that ?
As stated the main technology such as battery, speed, torque, handling are great, but side components of how they handle their business when there is an issue is pretty close to fraudulent, don't you think ?
Many say, Tesla has great customer service because they will replace the seats as soon as they become available... Well do you really think that they do that for you ? They've made their calculation carefully that while losing money by swapping those seats, they will lose much more if they halt production on P85D until they get everything in place properly to built those cars and then deliver them, but they chose what suits them, namely screw few hundred people, but keep going to meet their Sales / production goals and meet the expectation of Wall street etc ... That's brutal, don't you think ?
The most fair way was to inform the customers that they can not build certain cars the way they were ordered and let me make the choice whether I want it that way or not. It's so simple, but they were afraid many will refuse to take delivery and will opt out to wait, which would be my preference, but instead they pulled this crap ... Really while they've managed to come up with great technology, the way they do business is simply not acceptable.
Also, I am NOT a Tesla supporter to forgive their mistakes, I am their customer and they have to live up to their values. They started selling those cars couple of years back and they've been in business for a decade now, but for some crazy reason they rush things, God knows why and push the negatives to their customers.
I feel betrayed by Tesla, because I was a believer and I'm pretty sure many others feel the same way and soon many will give up on them if they continue in the same fashion.
At least this is my opinion and this is how I feel...
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We have to go through arbitration first, before we start court proceeding, however this was placed on hold because we have reached an agreement for the trade that was somewhat acceptable to me.
Now we're back to where we started with the seat issue, because I paid them, but I don't have a car and they already took my trade or in other words, Tesla took my cash and left me without a car
In few days if I don't get somehow compensated by Tesla I will start the arbitration process and if we don't settle there, the court will be next.
I still believe in the US court system and I will make sure to take it there if they don't make it right.