Hey everyone,
Looking for some input/perspective/advice.
This would be our 3rd Tesla (current 2016 MX & 2019 M3 owner). Was supposed to take delivery today of a new MX to replace our current MX.
Upon inspection we found the following issues:
Some additional history: This was an inventory car up in Tysons Corner (we are in Richmond, VA) that I agreed to be matched to even though it had 22” wheels (I wanted 20” - otherwise the car was the exact configuration i was looking for and I wanted to be able to transfer FSD from my M3 before the offer expired at the end of the month). The car has 12 miles on it but was originally listed as a demo car with a discount. By the time I agreed to be matched to it they had removed the discount though it was still listed on the site as a demo car (however SA said it wasn’t actually used as a demo (and the odometer seems to agree).
A friend of mine is advising me to reject the car. He is concerned that the car was damaged during transport (based on misaligned front bumper, rear wheel fender scraping, the fact that it was initially discounted and listed as a demo vehicle and the possibility that it was sitting around for a bit). He feels that IF I do allow them to repair the issues that I insist they repair before I accept the vehicle to ensure it is done to my satisfaction.
My view: Certainly disappointed in the apparent lack of any kind of delivery prep on their end (how they could not have addressed the jammed 2nd row seat before attempting delivery is beyond me). Otherwise the issues don’t seem egregious to me and certainly fixable. I will ask them tomorrow for transport and damage history and see what they say.
So things I’m specifically looking for feedback on:
Thanks everyone!
Looking for some input/perspective/advice.
This would be our 3rd Tesla (current 2016 MX & 2019 M3 owner). Was supposed to take delivery today of a new MX to replace our current MX.
Upon inspection we found the following issues:
- Interior
- Passenger side 2nd row seat was found jammed in the retracted position and could not be moved (Tesla considered this a safety issue and would not deliver the car until fixed which they said they would get to first thing in the morning)
- What appeared to be oil stains in trunk area that did not rub out by hand
- Interior could have been cleaned better (a couple of stains on the seat that did rub out. A few pine needles in the seat creases
- Exterior
- 2 paint chips on passenger side lower front bumper
- Driver side bumper not flush on the side with body of the car
- Driver window weather seal has a gouge in it
- B pillar weather seal looks unusually “weathered” and cracked for a new vehicle
- Driver side FWD window weather seal is twisted/damaged
- Driver side rear wheel fender is scraped/damaged
- Lots of pine needle/tree debris in various nooks and crannies (I know not a defect, but felt they could have prepped the car better overall)
Some additional history: This was an inventory car up in Tysons Corner (we are in Richmond, VA) that I agreed to be matched to even though it had 22” wheels (I wanted 20” - otherwise the car was the exact configuration i was looking for and I wanted to be able to transfer FSD from my M3 before the offer expired at the end of the month). The car has 12 miles on it but was originally listed as a demo car with a discount. By the time I agreed to be matched to it they had removed the discount though it was still listed on the site as a demo car (however SA said it wasn’t actually used as a demo (and the odometer seems to agree).
A friend of mine is advising me to reject the car. He is concerned that the car was damaged during transport (based on misaligned front bumper, rear wheel fender scraping, the fact that it was initially discounted and listed as a demo vehicle and the possibility that it was sitting around for a bit). He feels that IF I do allow them to repair the issues that I insist they repair before I accept the vehicle to ensure it is done to my satisfaction.
My view: Certainly disappointed in the apparent lack of any kind of delivery prep on their end (how they could not have addressed the jammed 2nd row seat before attempting delivery is beyond me). Otherwise the issues don’t seem egregious to me and certainly fixable. I will ask them tomorrow for transport and damage history and see what they say.
So things I’m specifically looking for feedback on:
- Perspective on severity of the issues noted
- Would you accept or reject over these?
- If you accepted, would you insist they repair before delivery?
- Would you ask for a discount?
Thanks everyone!
