I finally took delivery of my Model 3 yesterday from the Costa Mesa center. It was about two weeks of trepidation as delivery reports were coming through Marina Del Rey with delivery issues. In my head, I held on to a few of my known truths to keep me optimistic:
*Tesla has taken great care of me and my X for almost two years.
*Anyone I've spoken to on more than a surface level I believe genuinely cared about the cars and the customers.
*Unhappy people make their displeasure known. Happy people enjoy their cars and don't have any motivation to share successes.
*Despite my defenses of Tesla, I was committed to have the option of rejecting the car and reporting such a rejection in honest discourse if this occurred.
My actual delivery was uneventful, so the value I can provide is my personal observations on the logistics involved of delivering over 100 cars in a building that holds about a dozen. I think that will give some perspective and hopefully some relief to those like me who were worried about their deliveries.
Solid Black Performance 3 with white interior and P Option. Aluminum pedals installed. Spoiler and badges incoming.
Delivery walkthrough
0.) Looked at other owners sitting inside their cars with other DS wearing big *sugar* eating grins.
1.) Quickly checked the exterior and interior for major problems. Found a surface scratch on hood. Mentioned to DS.
2.) Handed over cashiers check and signed delivery paperwork.
3.) Went over car orientation. Very quick as I have X ownership experience so felt right at home. Only had a quick question on how the AC vents worked. Very cool.
4.) Took a more detailed walk-through on the exterior. Saw a paint chip, and some minor fish eyes in the paint. I left the paint depth sensor at home however. I am observant, I care and I have standards, but there are limits to absurdity that I will go.
5.) Pointed out the concerns to my DS who took the car away so their detail staff can take a look.
6.) I have an appointment later in month to address the minor paint issues.
I now hopped on conference calls observing the anthill of what I anticipated but never saw for myself on what Tesla delivery centers would look like these days.
*Deliveries can number over 100 in a building that handles less than a dozen customers at any one time.
*There is no parking to store or stage cars in advance at all.
*Cars cycle out of the delivery bay (with *sugar* eating grin owners)
*Cars from the offsite storage cycle in. There is no place to keep them stored to keep them in immaculate shape.
This happens all day, every day. A typical car dealership moves 1000 cars per year. Yes, Tesla has lessdealerships delivery centers, but can you imagine moving in 10 days, what much larger dealerships move in an ENTIRE YEAR?
Economist look at things not only in absolute terms, but relative terms.
ABSOLUTELY, Tesla can improve. RELATIVELY Tesla is smashing it out of the park.
They are putting the future in your hands today. If someone could have done Tesla better, they would have.
Not many pictures needed, as I mean really.. - who hasn't seen a Model 3?
*Tesla has taken great care of me and my X for almost two years.
*Anyone I've spoken to on more than a surface level I believe genuinely cared about the cars and the customers.
*Unhappy people make their displeasure known. Happy people enjoy their cars and don't have any motivation to share successes.
*Despite my defenses of Tesla, I was committed to have the option of rejecting the car and reporting such a rejection in honest discourse if this occurred.
My actual delivery was uneventful, so the value I can provide is my personal observations on the logistics involved of delivering over 100 cars in a building that holds about a dozen. I think that will give some perspective and hopefully some relief to those like me who were worried about their deliveries.
Solid Black Performance 3 with white interior and P Option. Aluminum pedals installed. Spoiler and badges incoming.
Delivery walkthrough
0.) Looked at other owners sitting inside their cars with other DS wearing big *sugar* eating grins.
1.) Quickly checked the exterior and interior for major problems. Found a surface scratch on hood. Mentioned to DS.
2.) Handed over cashiers check and signed delivery paperwork.
3.) Went over car orientation. Very quick as I have X ownership experience so felt right at home. Only had a quick question on how the AC vents worked. Very cool.
4.) Took a more detailed walk-through on the exterior. Saw a paint chip, and some minor fish eyes in the paint. I left the paint depth sensor at home however. I am observant, I care and I have standards, but there are limits to absurdity that I will go.
5.) Pointed out the concerns to my DS who took the car away so their detail staff can take a look.
6.) I have an appointment later in month to address the minor paint issues.
I now hopped on conference calls observing the anthill of what I anticipated but never saw for myself on what Tesla delivery centers would look like these days.
*Deliveries can number over 100 in a building that handles less than a dozen customers at any one time.
*There is no parking to store or stage cars in advance at all.
*Cars cycle out of the delivery bay (with *sugar* eating grin owners)
*Cars from the offsite storage cycle in. There is no place to keep them stored to keep them in immaculate shape.
This happens all day, every day. A typical car dealership moves 1000 cars per year. Yes, Tesla has less
Economist look at things not only in absolute terms, but relative terms.
ABSOLUTELY, Tesla can improve. RELATIVELY Tesla is smashing it out of the park.
They are putting the future in your hands today. If someone could have done Tesla better, they would have.
Not many pictures needed, as I mean really.. - who hasn't seen a Model 3?
