MyTesla phone app - can't connect

[kiefer]

Yup, seeam to be working again, including after the change of password.

 

[JPP]

FWIW, TM servers were having issues from late afternoon Pacific time intermittently through early this morning (...I could not connect with VisibleTesla or the iPhone app, and rebooting the MCU did not help). I spoke with TM support at about 1700 hrs Pacific yesterday and they were getting swamped with calls about it.

 

[KenN]

Maybe they were doing a system-wide upgrade in anticipation of rolling out fw 6.0??

One can always hope!

 

[Neech]

Mine is still not working. Must still be working on a fix.

 

[tezco]

Mine's not working today. The customary message "Waking the car, this may take a few moments" is missing.

Wow, just noticed this is my 500'th post! Of course I'll never catch up to Brianman or Jerry33...:tongue:

 

[Lump]

Mine's not working today. The customary message "Waking the car, this may take a few moments" is missing.

Same here, just had a change in plans for this evening so had to walk to the garage to move the charging slider in the car instead of using the app.

 

[invisik]

Mine not working either. Glad the guy at the Mercedes dealership didn't ask to see it.

-m

 

[pgiralt]

Look like probably a server issue because mine has been down for at least 30 minutes.

 

[smsprague]

Mine can not connect also.

 

[jerry33]

Mine isn't working either but that's because my network is messed up. Anyone here deal with BSD PF firewall and NATing?

 

[smsprague]

Working for me know

 

[OLL]

Still down all afternoon and evening for me. Hope it's back up in the morning.

 

[flashflood]

Still down all afternoon and evening for me. Hope it's back up in the morning.

Interesting. It was working for me all day, and intriguingly, the app was much snappier than normal. I wonder if these anomalies are somehow related...

 

[OLL]

Interesting thought.

FWIW, my service was restored early this morning.

 

[Caloncho]

Tesla (iPhone) app working this afternoon :smile:
I can go back to park at DD, get me a large coffee,
get confy on a table overlooking the car, play quizzUp,
patiently wait until some teenagers get really close,
calculate timing/response.... and then honk the horn
(it never gets old)

 

[Merrill]

Not sure if this has been discussed before, I know the app not connection has. Would like to know the correlation between the 3G signal in the car and the 4G signal on my iPhone. What seems to happen once and a while is I can have 5 bars on my iPhone and 1/2 bar in the car and the app will not connect. I have had an issue where the 3G signal locks up at 1/2 bar and unless you reboot it stays a 1/2 bar, when this happens I cannot get the app to connect even if my iPhone has 5 bars. Does this make sense and why does the wifi in the car lock up?

 

[aname4me]

Mine is parked at SeaTac for a few days, and I am unable to wake her up. This is my first time leaving her parked away from home overnight and not knowing she's where I left her is making me a little nervous. Is it too difficult for the signal to get to the parking garage. Not underground. Just concrete. What do you think?

 

[simonog]

Mine is parked at SeaTac for a few days, and I am unable to wake her up. This is my first time leaving her parked away from home overnight and not knowing she's where I left her is making me a little nervous. Is it too difficult for the signal to get to the parking garage. Not underground. Just concrete. What do you think?

3G signals are notoriously shielded by concrete and be other component of these modern structures, loads of steel.

try to park higher up, above ground level, and near an outside edge of a car park (to minimise the number of of other cars also shielding you).

 

[fred z]

His anyone having issues w Mobile Tesla connections ? Last few days it will not connect! It's a cool convenience when it works
same w connecting to Tesla forums via iPad. No worky
tx
fred z

 

[Peter_M]

His anyone having issues w Mobile Tesla connections ? Last few days it will not connect! It's a cool convenience when it works
same w connecting to Tesla forums via iPad. No worky

It's working fine for me. Check that remote access is enabled in your car, or try logging out and back in on the app.