BrokerDon
Active Member
What year & model Model S do you have?That’s basically what I average as well with staggered 20s. I run 46psi to help with the rear tire wear.
Does it have Smart Air Suspension ?
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What year & model Model S do you have?That’s basically what I average as well with staggered 20s. I run 46psi to help with the rear tire wear.
Dec’14 P85D with the + SAS. MCU1 with LTE upgrade.What year & model Model S do you have?
Does it have Smart Air Suspension ?
Same exact here.Dec’14 P85D with the + SAS. MCU1 with LTE upgrade.
Updates:
After providing all the data to the techs showing I can only use about 42-48 kWh from 90% down to 20%, and it takes 61-63 kWh of charge to get back to the same initial battery charge level, and after them telling me they are concerned by this problem, and will be escalating in engineering, they suddenly closed out the ticket AGAIN and told me to come get the car, without follow-up or answers as previously promised.
I called Tesla to say I want a follow-up, as promised, and they called me back just now. Here is what they said:
Despite other techs saying (in writing) that they do see problems with my battery pack and BMS, and are having meetings to review, and will call me back, they did not call me back, other than today to say there is NO WARRANTY coverage.
Not sure whey they said there were problems and decided to keep the car for over a month then?
They said there were problems, they were researching, and would get back to me.
They do not follow up and do what they said.
They are now saying it's not covered, there is no 8-year battery warranty, and my reduced range is not covered. When I said it's an informational error, and BMS error, they said too bad - come get the car and we're going to charge you storage fees if you don't get the car immediately.
I am immensely frustrated by them saying they will research and follow-up, not doing it, and now saying I have no warranty coverage.
I understand there isn't a specific degradation/range clause in my warranty - but there was an 8 year battery warranty, and the battery is showing issues, and i'm showing evidence of that. Furthermore, I expect them to follow-up when they say the will, not look for an escape clause to say it's not under warranty - especially after admitting there are issues.
What to do? How can I escalate, other than legally and through social media?
other than today to say there is NO WARRANTY coverage.
Hold on, let's clear this up. You DO have warranty coverage--from complete failure. Reduced range is not covered. That is what the warranty terms are for all of the older cars before that 70% capacity change came along. Degradation is specifically excluded from any warranty coverage. So don't misrepresent that. They are saying it seems to look funny but haven't determined if it actually has a failure or not. If it does, that's covered. If it doesn't, then that's not covered. And they are trying to convey that you, that, "I don't think I have the range I should." is not by itself a warranty covered thing.They are now saying it's not covered, there is no 8-year battery warranty, and my reduced range is not covered. [...] and now saying I have no warranty coverage.
Predictable result is predictable.What to do? How can I escalate, other than legally and through social media?
Sigh...Also noteworthy: On TeslaFi, of of the all P85D in their database with similar mileage (68,000 - 70,000 mi), ALL 24 of the other vehicles have greater range than mine, by an average of 16 miles. Mine is in last place among the entire fleet.
In real world, my 219 mile stated range does not equate to more than 140 miles, so my range not only the worst out of 25 similar vehicles w/ similar year and mileage, but is probably worse by an even larger margin than TeslaFi is capturing.
Data shows more significant degradation than ALL other similar vehicles in the fleet.
For reference, here's our 2015 P85DL's 234 mile Expected Range from Recurrent | Used Electric Car Reports & Insights at 72,000 miles, how this compares to other P85D's, and how it is charged. SoCal car with staggered 21" Michelin Pilot Sport All Season 4 tires on Arachnid rims.Also noteworthy: On TeslaFi, of of the all P85D in their database with similar mileage (68,000 - 70,000 mi), ALL 24 of the other vehicles have greater range than mine, by an average of 16 miles. Mine is in last place among the entire fleet.
In real world, my 219 mile stated range does not equate to more than 140 miles, so my range not only the worst out of 25 similar vehicles w/ similar year and mileage, but is probably worse by an even larger margin than TeslaFi is capturing.
Data shows more significant degradation than ALL other similar vehicles in the fleet.
Too late to be of use, but if you had SMT, or other CANbus reading device, you could see EXACTLY the pack capacity and what each HV pack module and string was doing, and hopefully use that to get a goodwill replacement or enable an early failure under warranty.Also noteworthy: On TeslaFi, of of the all P85D in their database with similar mileage (68,000 - 70,000 mi), ALL 24 of the other vehicles have greater range than mine, by an average of 16 miles. Mine is in last place among the entire fleet.
In real world, my 219 mile stated range does not equate to more than 140 miles, so my range not only the worst out of 25 similar vehicles w/ similar year and mileage, but is probably worse by an even larger margin than TeslaFi is capturing.
Data shows more significant degradation than ALL other similar vehicles in the fleet.
What CANbus reading device and app(s) do you recommend? I have 4 months remaining on my 8-year battery and Tesla Extended warranties and want to make sure everything is working correctly before my warranties expire.Too late to be of use, but if you had SMT, or other CANbus reading device, you could see EXACTLY the pack capacity and what each HV pack module and string was doing, and hopefully use that to get a goodwill replacement or enable an early failure under warranty.
Highly recommend Scan My Tesla. You need a adapter cable and a reader. Full thread here on TMC.What CANbus reading device and app(s) do you recommend? I have 4 months remaining on my 8-year battery and Tesla Extended warranties and want to make sure everything is working correctly before my warranties expire.
Thanks!
Thanks! I really appreciate your advice!Highly recommend Scan My Tesla. You need a adapter cable and a reader. Full thread here on TMC.
Now that the energy graph, service screen and battery test is available (At least in the refresh cars) I don't see the use for it anymore, but it was invaluable in confirming I had a very healthy 7 yo pack with 77 KwH nominal.
Below is an image of the pack module and string data:
Sorry, I'm a android user.Thanks! I really appreciate your advice!
Would this adapter cable work in my 2015 MS P85DL with MCU 2.0 & 4G LTE upgrades? https://www.amazon.com/dp/B09KQK9SF7?tag=tmc064-20
What ODBII reader would you recommend with my iPhone 13 Pro Max?
Please provide a URL to the "Full thread here on TMC". I searched for it but couldn't find one... Just multiple threads including Scan My Tesla references.
The iOS version of SMT doesn’t get very good reviews. They started and built out the Android app, but are not putting as much into iOS so far. Maybe a cheap Fire tablet just for SMT use is in my future.
They still have my car, and I got SMT and the adaptor. What should I look for with pack capacity? First time user of the app.Too late to be of use, but if you had SMT, or other CANbus reading device, you could see EXACTLY the pack capacity and what each HV pack module and string was doing, and hopefully use that to get a goodwill replacement or enable an early failure under warranty.