aerodyne
2 of 3 EV's - Defect Free!
Folks, if they won't open the doors for you so you can do a proper inspection, threaten to refuse delivery. This is unacceptable behavior, and we need to push back.
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Thank you. I thought when I placed the order I saw something about a wire transfer. While I don’t mind a wire transfer I do prefer to wait until I at least see the car.Cash is king (Cashiers Check)
They should not object to let you look at the car once you show them the check.
If I drive for over an hour to get to the Devon Pa Tesla store to inspect my car before payment and they refuse to let me thoroughly inspect, I will drive home in my old car.Folks, if they won't open the doors for you so you can do a proper inspection, threaten to refuse delivery. This is unacceptable behavior, and we need to push back.
If I drive for over an hour to get to the Devon Pa Tesla store to inspect my car before payment and they refuse to let me thoroughly inspect, I will drive home in my old car.
Before I leave, I will give management one chance to correct the stupidity of this. I would really want to have them put it up on a lift but I know the insurance companies generally will not like that..
I hope you have a good experience pickup up. I’m also taking delivery there. Hopefully in June.If I drive for over an hour to get to the Devon Pa Tesla store to inspect my car before payment and they refuse to let me thoroughly inspect, I will drive home in my old car.
Before I leave, I will give management one chance to correct the stupidity of this. I would really want to have them put it up on a lift but I know the insurance companies generally will not like that..
I picked up at the end of August in Devon. They let me have as much time as I wanted before handing over cashiers check. If I recall, I spent over an hour. They were great about it. You should be fine.I hope you have a good experience pickup up. I’m also taking delivery there. Hopefully in June.
Thank you. All we want is to be treated fairly.I picked up at the end of August in Devon. They let me have as much time as I wanted before handing over cashiers check. If I recall, I spent over an hour. They were great about it. You should be fine.
I think it would be a good idea to start to critique pickup experiences. I will be writing of this when it happens!I hope you have a good experience pickup up. I’m also taking delivery there. Hopefully in June.
Surely a call will be made when I get closer. I can't really see why they would not allow a good inspection as they should dedicate an employee there for questions.You might call your SA to let them know your expectations. Offer to meet them halfway, so to speak, by taking delivery during the week when the will be less busy.
I can't really see why they would not allow a good inspection as they should dedicate an employee there for questions.
All user input is error.Because Elon is the head of customer service.
And Elon said, when asked about poor service at a earnings call last year:
"The best service is no service"
Someone should write a book with all his quotes. I wonder what Scott Adams of Dilbert game is up to these days?All user input is error.
Uhhh I was on all the calls last year and never heard him say this. I heard Zach Kirkhorn and the rest of the team say this on the call in which Elon was absent; the Q3 2021 call.Because Elon is the head of customer service.
And Elon said, when asked about poor service at a earnings call last year:
"The best service is no service"
I’d imagine you just tell them you’re not accepting the car and if you want give them a reason but I doubt you’d have to explain yourself. You get one more chance at a VIN assignment. I think there are enough people who, like me, will gladly accept a car regardless. So really no headaches for you or Tesla.What is the process of rejecting a vehicle? We take delivery on Monday, drove by the service center and did the exterior inspection today. Car has damages on the front left fender and scratches from the front fender all the way to the trunk. Also the front tail light is fogged with moisture. We purchased at the original price in May 2021, worried about losing our pricing. Tesla just contacted us this Morning saying pick up was available, have a strong feeling this was a reject vehicle. This mornings call was the first contact from tesla we’ve had.
Whats a front tail light? either way, if noted, they usually will note it in the system, and order you a new/replacement light unit.What is the process of rejecting a vehicle? We take delivery on Monday, drove by the service center and did the exterior inspection today. Car has damages on the front left fender and scratches from the front fender all the way to the trunk. Also the front tail light is fogged with moisture. We purchased at the original price in May 2021, worried about losing our pricing. Tesla just contacted us this Morning saying pick up was available, have a strong feeling this was a reject vehicle. This mornings call was the first contact from tesla we’ve had.
Waldo? Huh?