I AM SCREWED.
This is a crappy place to be.
An update was pushed without notification that rendered my car un-drive-able to a service center that is located over 2 10000 ft mountains in the winter when I have know energy management and charge limit setting access. My car is set to 150 daily which will get me 80 miles in cold weather.
I have a solid LAN at my residence. Bought Model S P85D in March 2015 (Lud upgrade 2017) 59k miles.
We have been notified via center screen in our Model S of every update and given option to push, schedule cancel. Scheduled is the standard. My wife Inna and I have been using our mobile wifi connect app without issue for 3 1/2 years and, without fail the updates have all gone through.
We recently purchased a Model 3, connected to same network, parked 3 feet daily/nightly/yearly from the Model S. We have a WAP 6 feet from the vehicles for connectivity that extends 1/4 mile from our house on a good day. (garage doors function).
The Model 3 has had 3 updates since purchase and even has a trial of Auto pilot for 30 days functioning quite nicely and I was considering upgrading.....
This update happened 3 or 4 days ago.
THE ISSUE:
Something happen to our Model S Nov 8th between 7pm and 9am Nov 9th.
Inna got into Tars and the center console would not boot and constantly tries to reboot when in the vehicle.
The center console has the Tesla T but goes black and tries over and over.
The Dash console looks normal but you cant control anything with scroll wheels.
Windows do not operate. Heat and all electronic functions do not work.
I have warnings of low tire pressure, and a message
"Regenerative braking has been improved"
Dash and center screens dim and messages repeat while Tesla T is static on center screen before going dark and trying to initiate.
Inna spent the whole morning on hold with tesla. they troubleshot for 3 hours.
Soft reboot after soft reboot.
Tesla stated the update has been sitting for 10 days but has not gone through because of wifi.
I mentioned earlier, Inna and I have been using the car without issue , normally via app etc..
Tech support said tow the car in at my expense 150 miles to Denver from Carbondale, Co
Mobile support called me after I called Main Tesla (2 hour call) (Denver service does not answer phones anymore since Model 3 launch)
Mobile service had me pull the main fuse for the MCU..... viola SAME RESULT.
Point...
HOLY *sugar* Telsa killed my Tesla without telling or asking if it was OK.
I guess I drive it until it dies and have Roadside get it or pay to tow it 150 miles over Vail pas and continental divide.
I am getting it without a kiss and then a black eye. hmmmmmm
This is a crappy place to be.
An update was pushed without notification that rendered my car un-drive-able to a service center that is located over 2 10000 ft mountains in the winter when I have know energy management and charge limit setting access. My car is set to 150 daily which will get me 80 miles in cold weather.
I have a solid LAN at my residence. Bought Model S P85D in March 2015 (Lud upgrade 2017) 59k miles.
We have been notified via center screen in our Model S of every update and given option to push, schedule cancel. Scheduled is the standard. My wife Inna and I have been using our mobile wifi connect app without issue for 3 1/2 years and, without fail the updates have all gone through.
We recently purchased a Model 3, connected to same network, parked 3 feet daily/nightly/yearly from the Model S. We have a WAP 6 feet from the vehicles for connectivity that extends 1/4 mile from our house on a good day. (garage doors function).
The Model 3 has had 3 updates since purchase and even has a trial of Auto pilot for 30 days functioning quite nicely and I was considering upgrading.....
This update happened 3 or 4 days ago.
THE ISSUE:
Something happen to our Model S Nov 8th between 7pm and 9am Nov 9th.
Inna got into Tars and the center console would not boot and constantly tries to reboot when in the vehicle.
The center console has the Tesla T but goes black and tries over and over.
The Dash console looks normal but you cant control anything with scroll wheels.
Windows do not operate. Heat and all electronic functions do not work.
I have warnings of low tire pressure, and a message
"Regenerative braking has been improved"
Dash and center screens dim and messages repeat while Tesla T is static on center screen before going dark and trying to initiate.
Inna spent the whole morning on hold with tesla. they troubleshot for 3 hours.
Soft reboot after soft reboot.
Tesla stated the update has been sitting for 10 days but has not gone through because of wifi.
I mentioned earlier, Inna and I have been using the car without issue , normally via app etc..
Tech support said tow the car in at my expense 150 miles to Denver from Carbondale, Co
Mobile support called me after I called Main Tesla (2 hour call) (Denver service does not answer phones anymore since Model 3 launch)
Mobile service had me pull the main fuse for the MCU..... viola SAME RESULT.
Point...
HOLY *sugar* Telsa killed my Tesla without telling or asking if it was OK.
I guess I drive it until it dies and have Roadside get it or pay to tow it 150 miles over Vail pas and continental divide.
I am getting it without a kiss and then a black eye. hmmmmmm