iPhone ringer volume turned all the way down

[vminsf]

I have had this issue with my 2023 Model Y Performance since day one; whenever I drive and my iPhone 14 Pro (latest software) has been connected to Bluetooth, my ringer volume is turned all the way down/off. I have tried re-pairing the device, turning up the Bluetooth volume while it's connected, etc.- no luck. Is anyone else experiencing this?

 

[ATG1]

Yes, i have the same problem.

 

[Yelobird]

If connected to car simply turn dial up on car steering wheel (per manual suggested)

 

[ATG1]

If connected to car simply turn dial up on car steering wheel (per manual suggested)

Thanks for the suggestion to read the manual. It can't find where it addresses the problem: Every time I get out of the car the ringer volume has been turned off. It seems you know where the manual answer this problem. Would you be so kind as to show me. Thanks

Here's a little more info. I opened the Tesla app. Next, I confirmed the ringer volume was turned all the way up. Then, I opened the door, took my seat on the drivers side and depressed the brake pedal. Immediately the ringer volume was turns down/off. TIA

 

[Yelobird]

Thanks for the suggestion to read the manual. It can't find where it addresses the problem: Every time I get out of the car the ringer volume has been turned off. It seems you know where the manual answer this problem. Would you be so kind as to show me. Thanks

Here's a little more info. I opened the Tesla app. Next, I confirmed the ringer volume was turned all the way up. Then, I opened the door, took my seat on the drivers side and depressed the brake pedal. Immediately the ringer volume was turns down/off. TIA

That was what I was trying to say. when the phone is transferred to the car the volume control is now the cars volume control. If it used the phone control it would default the car volume to deafening. Start a call (just ringing is fine and dial up the volume in the car.

 

[mojavetom]

I have had this issue with my 2023 Model Y Performance since day one; whenever I drive and my iPhone 14 Pro (latest software) has been connected to Bluetooth, my ringer volume is turned all the way down/off. I have tried re-pairing the device, turning up the Bluetooth volume while it's connected, etc.- no luck. Is anyone else experiencing this?

 

[mojavetom]

I have the same problem in my 2023 M3,

 

[inrealtime]

My previous cars, Mach-e & Volvo Recharge had this happen when the iPhone connected to the vehicles. I just turn up the volume when I get out of the cars now.

 

[jobyn]

I have the exact same problem. It’s driving me nuts

 

[Danny1986!]

Im having the same issue. I called Tesla with no help. Did anyone ever find out anything.