justg0
Member
You either believe that they are trying to do what's best for their customers in the long run or not. I have watched lot of Elon Musk interviews and I think they are going to do what's best for their customers.Being new to the Tesla family, I have been browsing through the forums looking to learn as much as I can about my car (2013 S85, CPO) which I picked up the last week of December. While I understand the frustration that gets clearly expressed here, I think that some folks are forgetting what it's like in the non-Tesla ownership world.
Right up front, I am amazed that Tesla makes improvements to their product and then distributes those changes to all owners as opposed to traditional automakers who want those features to get you into a new car. It's an amazing way to protect the resale value of your investment.
Have you ever tried to get BMW or Mercedes to fix what you see as a problem with their cars? I had a BMW 750 which had a speedometer which was annoying the crap out of me. It was about 4-5% fast. BMW's answer was "It's within our error range" and they refused to fix it. I haven't had a service issue at this point, but from what I have read, with very few exceptions, Tesla seems to bend over backwards to make things right.
Do they always get it right? Not likely, but these cars are such a leap forward compared to the rest of the world, it seems inevitable that there are going to be issues. I give Tesla a ton of credit for taking these risks. I spent over 30 years in software design and development and I am amazed at the courageous journey that this company is on. The ride may be rough at times but I think it's worth it.
I am new to Tesla as well and just bought a 75D and I couldn't be happier. It is the best car I have had and don't think I am going back to any other brand anytime soon.