mikeash
Active Member
And those who didn't buy it, but planned to, well "you snooze you lose".
Truly an impressive rebuttal. I shall cease to be disgruntled forthwith.
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And those who didn't buy it, but planned to, well "you snooze you lose".
Seems like very minimal value to me. I've had family members almost become second owners of vehicles with full 10 year warranties. The catch was the warranty was limited to the original owner. So you'd assume issues were taken care of because it was under warranty? You'd be wrong. There were tons of existing issues the owner didn't address. Add on top of that the per-issue fee of the ESA, and I think assuming a second-hand ESA-covered car is free of problems, or even less likely to have problems, is folly.If I'm buying a used car, I think it would actually be good to know that up until the point I bought it, it was covered by the ESA.
So if there were any issues/repairs after the factory warranty ran out, they were taken care of under the ESA. Otherwise, buying a used Tesla without having the ESA, you could be "buying someone else's problems" that you might not find out until after you bought the car. At least with the ESA, that chance is minimized, if not eliminated. So there is value there.
One could also take their car in for ESA service to fix any small nits right before selling.
I had been planning on, even before the change in terms, buying the ESA. I probably will still get it soon, possibly using some credit from the referral program.
Some of us (future buyers) are not so saddened by things that negatively impact resale values. If prices from 3rd party sellers fall, CPO prices will also have to fall. If you buy the car new you can still get the ESA. If you buy CPO it was never an option. If you buy an inventory car you can still get the ESA. It's not like they took it away completely.
Seems like very minimal value to me. I've had family members almost become second owners of vehicles with full 10 year warranties. The catch was the warranty was limited to the original owner. So you'd assume issues were taken care of because it was under warranty? You'd be wrong. There were tons of existing issues the owner didn't address. Add on top of that the per-issue fee of the ESA, and I think assuming a second-hand ESA-covered car is free of problems, or even less likely to have problems, is folly.
Let's be clear here. Tesla did not change base warranty terms as your reply would imply. They changed terms for their optional extended warranty and prepaid service agreements which I suspect a minority of owners purchase -- at least that's the case with Lexus, BMW and MBZ I'm more familiar with. For MS owners that purchased the agreements before this change, transferability terms remain in effect. For owners that didn't lock in the prior terms by purchasing the agreements when they had the opportunity to do so, they only have the new terms available to them. I'm not saying non-transferability is good for customers or I like the change Tesla has made, I'm simply trying to ensure people reading this keep the facts straight.
Sorry, I read the per item thing in previous posts it was per item, so I never looked into it much. Thanks for correcting my misinformation.The $200 ESA deductible is pre visit, not per issue.
Even $200 per visit seems high for an extended warranty that costs $4000k for 4 years/50,000 miles, especially a car that is supposed to be low maintenance, etc.
Maybe until Tesla rewords their agreement to reflect that? because as it's worded right now, it's per issue, not per visit.The $200 ESA deductible is pre visit, not per issue.
Don't know how many times I need to repeat that.
Well, that's just your experience and small sample size. :smile:Well, that's just your experience and small sample size. I've had the opposite experience.
I don't have the ESA, so just remembered what I'd read others here say. Thanks for the correction. That's actually substantially worse than when I thought it was per-issue, considering the number of repeat failures I've had on a small number of subsystems.The $200 ESA deductible is pre visit, not per issue.
Don't know how many times I need to repeat that.
Maybe until Tesla rewords their agreement to reflect that? because as it's worded right now, it's per issue, not per visit.
A. Deductible
You are responsible for the Deductible of $200 per Visit.
“Deductible” means the portion that You must pay for each Visit. The Deductible under this Vehicle ESA is $200 per Visit
Not the contract I looked at, in fact the word "visit" isn't in the agreement at all, anywhere.In the current contract:
Definitions:
“Deductible” means the portion that You must pay for a covered repair, as indicated above. TheDeductible under this Vehicle ESA is CAD$200.
A. One-Time Deductible Guarantee
Once a part is repaired or replaced under the terms and conditions of this Vehicle ESA, and theDeductible is paid, any Deductible for a future repair or replacement of that part will be waived for theterm of this Vehicle ESA.
Some of us (future buyers) are not so saddened by things that negatively impact resale values. If prices from 3rd party sellers fall, CPO prices will also have to fall. If you buy the car new you can still get the ESA. If you buy CPO it was never an option. If you buy an inventory car you can still get the ESA. It's not like they took it away completely.
I checked the link on my "My Tesla" page, and it says per visit as Hank says.Not the contract I looked at, in fact the word "visit" isn't in the agreement at all, anywhere.
it talks about a repair, not a visit. Again, the word visit does not appear anywhere in the entire document.Code:Definitions: “Deductible” means the portion that You must pay for a covered repair, as indicated above. TheDeductible under this Vehicle ESA is CAD$200.
The only other place deductible is mentioned:
referencing a deductible paid on a part, not on a visit.Code:A. One-Time Deductible Guarantee Once a part is repaired or replaced under the terms and conditions of this Vehicle ESA, and theDeductible is paid, any Deductible for a future repair or replacement of that part will be waived for theterm of this Vehicle ESA.
I checked the link on my "My Tesla" page, and it says per visit as Hank says.
So it seems there are different versions out there. Perhaps based on when your car was purchased?
Well, if that's the case, seems like it's just one more way us Canadians are getting screwed over. Don't worry, we're used to it.I checked the link on my "My Tesla" page, and it says per visit as Hank says.
So it seems there are different versions out there. Perhaps based on when your car was purchased?
Not the contract I looked at, in fact the word "visit" isn't in the agreement at all, anywhere.
Of course he didn't address the other issue I brought up, that if you don't bring your car in as soon as you notice an issue, they won't cover it (per the plan) so no stocking up issues to save on deductibles anyway.
Haven't bought the ESA yet, have a few years to decide. So apparently Canada just has different wording than the USA.It's either the existing ESA you bought previously, or there's a difference for Canada (sorry).
Either way, I can't imagine Tesla holding you to more onerous terms than the current (new) contract stipulates for the deductible.
Possibly just the old wording. Maybe Canadian lawyers are still reviewing the new wording before it's available there.Haven't bought the ESA yet, have a few years to decide. So apparently Canada just has different wording than the USA.