Accused of cracking my panoramic sunroof within less than 24 hours of ownership.

[Country Boy]

Unfortunately typical of the customer support I have received.

 

[Country Boy]

Never had any issues with customer service, and never had other Tesla drivers complain about it- and am frankly suspicious whenever I hear these things.
I bought my car in twice , they fixed the alignment for nothing the first time , and recently after driving back and forth from NY to Homestead Florida, and NY to Key West Florida and back, took the car in for a check-up and wasnt charged for any of it. the first time I was given a loaner Model S, the second time an Uber Voucher for $100.

You should have a word with the UK staff. They act as though they get a bonus for every fault they can refuse to fix.

 

[Js1977]

No pictures so It didn't happen ... Why this is still being discussed when the op doesn't bother to throw a comment beyond the initial "stone throw" is beyond me but I suppose he is still driving around with a cracked roof

 

[GeorgeSymonds]

Moderator comment :

Please look at the dates of the posts. It happened over 2 years ago