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(2) Tesla does have misses from time to time, especially with end of quarter deliveries in the past. ..
I took delivery of my P85D just after quarter end. I had numerous issues with my inventory car, every one of which had nothing to do with the car itself but much to do with overwhelmed staff dealing with high volumes for which they were not prepared. My first two weeks were very rocky because of that.
Now, six weeks in, all that is gone, service support has been excellent, but the issues have been transitional anyway, such as the NG seats that will be installed in ten days time. The car itself has been totally beyond my expectations.
I have had three glitches; one due to a setting that limited speed for TACC to 75 mph and vehicle to 79mph. I found that on a road trip, called service and they fixed the problem is a few moments. My second was a broken Lightning connector in my console, which The West Palm Beach service centre fixed on a Sunday morning while i was charging at their Supercharger. My third was problem with a CHAdeMO adapter, but as it turns out that was caused by the Nissan fast charger, not the Tesla adapter. Tesla replaced the CHAdeMO adapter and did a software update on the new one they supplied. It seems tesla is adapting to some of the CHAdeMO charger limitations via their own adapter.
Thus, I agree the title of the thread may leave a bit to be desired BUT, we all should expect that Tesla will do a much better job than do other manufacturers. They encourage us to take that view. Thus, the OP ought to have them climbing all over to make him happy. I had really trivial issues, and they really took care of me. They ought to do that for everyone.