CATEGORY | PROBLEM | REPORTED BY | CAUSED BY | FIX or WORKAROUND |
General | Car behaves like Christine | Cinergi | Car is doing a software update | Go and have a cup of tea (or several) and hope things don't turn nasty |
General | Any other random error | Cinergi et al | Unknown | Reboot...
- Reboot the center screen by pressing and holding both the rollers on the steering wheel for about 15 seconds
- Reboot the dashboard display by pressing and holding the top buttons on both sides of the steering wheel as above
- Call Tesla Service
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Doors | Doors difficult to close | Various | Door misalignment during production | Tesla Ranger or Tesla Service can realign door |
Doors | Door handles don't extend (properly) | ggr here | Software bug/mechanical problems | Call Tesla Service |
Doors | Wind noise from top of door/window |
| Misaligned window during production | Call Tesla Ranger or service to adjust |
Brakes | Breaks squeak/screech |
| Limited use due to regen causes surface oxidation, causing noise when brakes applied | Options:
- Live with it and be glad you don't have to keep paying for brake pads
- Use the brakes occasionally, whether you need to or not
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Sound System | Little or no bass; little or no sound from rear speakers |
| Dolby 5.1 with a stereo source |
- Workaround: Turn off Dolby 5.1
- Fix: Hopefully TM will adjust the sound system to properly emulate 5.1 from a stereo source
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Windshield | "Low Washer Fluid" error | Mike K here | v4.0 code bug? | Reboot (see below) |
Windshield | Washers jets don't cover entire windshield |
| Jets angled too low | Use a pin to reorient nozzles, or call Tesla Ranger |
Windshield | Wipers can't cope with heavy rain | dmetcalf here | NNIC (Not Needed In California :wink | Update: they fixed the speed with an OTA update within a month - before heavy snow - NNIF(lorida ) |
Locking/Unlocking | Car will not lock | Contaygious here | Passenger door not closed properly | Close door properly :smile: |
Displays | Orange dotted line on range/power display | Various | Cold weather and/or Range Charging | Orange line means that regen is (temporarily) disabled or reduced. This is normal behviour until the batteries reach normal working temperature or can accomodate charge from regen |
Displays | Pixellation | ggr here | Software bug | Not seen in recent software updates |
Power/Performance | Low Power warning; Call Service | Ben W here | Unknown; possibly 3.x software bug | Power off car using Settings, wait one minute. Repeat another two times.
Suggest reporting to Tesla Service for diagnostics |
Homelink | Various problems; will not program | Bifff67 here | Software bug | Fixed in 4.0? |
Charging | 'Vampire' drain - losing significant charge each day when not plugged in | Bifff67 here | Keeping the batteries conditioned and keeping the computers powered up | v4.0 code introduces Sleep Mode to reduce power consumption when not in use; consequence is that computers take longer to boot when turning car on. |
Charging | Charging is "painfully slow" at 110V (3 mile/hour) | Ben W here | Physics | Works as designed. If you need more, move to NEMA 14-50 (240V, 40A, 20-30 mile/hour) or HPWC (240V, 80A, 62 mile/hour) or Supercharger (160 mile/30 min) |
Charging | Charge cable cannot be removed from charge port |
| Mechanical and/or software problems | Potential work around: put car into Range Mode, then use settings to stop charging; charge port lock may release
Proper fix: call Tesla Service |
Charging | Charge cable will not lock on insertion into charge port |
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Mirrors | Side mirrors stopped tilting down when car in reverse. | MDR here | User error | Car has to be in reverse gear to save the mirror position for reversing. Put car in reverse then hit save. |
Backup Camera | Display 'floats' in wrong place on display screen | Cottonwood here | Software bug | Not seen since v4 code |
Body | Bubbles in paint armour | ChadS here | Normal drying process | Should disappear in a few days. If not, call Tesla Service |
12V Battery | Dashboard warning about needing to replace 12V battery | Ben W here | Bad batch of batteries/Software Bug | There was a software bug that was causing the 12V battery to drain. Fixed sometime before 4.0. If you still have an issue and are already on 4.0 call Tesla Ranger or Service to replace |
XM Radio | When switched to new channel, still shows old channel num | aviators99 |
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Defogger | Defogger rapidly oscillating between low fan and highest fan (5 times per second) | aviators99 |
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4.0 Google Maps bug | When doing various pinching and zooming, OS crashes, A/C stops | aviators99 |
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Phone app | Timestamp on "Recent Calls" is incorrect | Robert.Boston | Software bug |
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Invertor | Moskito typ whine @15-30KWh | Lazy Bear | Unknown | Service said whine level is acceptable (No so to me). Workaround: turn on music/radio. |