Had the pickup for my new MYLR today. Unfortunately there was a large scratch on the left mirror, not to mention bunch of rock chips on the hood. Plus there were tons of swirl marks. The black paint makes the swirls look 10 times worse. Told the adviser and he immediately saw from a distance the huge scratch.
They decided to take the car in to fix it, but couldn't do it at the spot. The did fix the couple rock chips with spot paint, but on black paint, those fixed areas were standing out. The Tesla advisor was super nice and told me that I could accept and come back on a later day to get it fixed, or reject the car. I wasn't in a rush to get the car (already have my Model 3 running well), so decided to reject.
Additionally he told me that later in the day he would put the account on hold for a couple days or so, and then take it off hold, so I could be assigned a new VIN. But so far it has been over a day, I still see the old VIN and car in my account , still asking me to accept the delivery. Has my account been put on hold and this is just a UI glitch in app? Tried to reach out over message to the advisor, but so far no response from them. I have the 0.99% approved till 10th July, 90 days approval, so not too worried, but still wanted to check from other who have refused delivery, regarding what happens.