I traded in my 2018 Model S and purchased a new 2023 Model S in September 2023. In many ways I wish I had not. Tesla removed the ultrasonic sensors and replaced them with additional cameras which have been a huge step backwards. The new system is called TeslaVision, which frankly stinks. Many of the features I paid for are not available such as: remote summons, park assist, and auto lane change. The blind spot monitoring system is terrible. Phantom braking can still an issue. Lastly, I am not a fan of stalkless controls on the steering wheel. Frequently (and particularly at night) I find myself searching for the “right” button either to flash my headlights or turn on the wipers. Thank goodness I’ve never had to honk the horn.
The sales experience was the worst I’ve ever experienced. The only way to reach customer service was via txt messages. In addition, Tesla owned me money and it took nearly 4 weeks for them to EFT the funds back to my bank account, even though I had no trouble uploading my final payment within seconds. I loved my 2018 Model S. I do not like this car.
The sales experience was the worst I’ve ever experienced. The only way to reach customer service was via txt messages. In addition, Tesla owned me money and it took nearly 4 weeks for them to EFT the funds back to my bank account, even though I had no trouble uploading my final payment within seconds. I loved my 2018 Model S. I do not like this car.