FlatSix911
Porsche 918 Hybrid
Update:
The MCU screen has officially been replaced (Revision C). It looks much better now. I noticed some scratches on the chrome trim that are new around where they replaced it, so I need to contact them on that as well soon. I am unsure if these are from the UV treatment or the replacement activities.
Tesla ultimately spent quite a bit of money fighting replacing the screen. This would have been quite a bit cheaper for them to have just replaced the screen to begin with. Instead, as a result of the 2 weeks they kept my car:
they spent somewhere in the realm of $3K. This doesn't even include the actual replacement cost.
- Uber credits (just under $2,000, as my commute is 35 miles each way)
- initial rental days (at $100/day as well)
- Arbitration fees (they pay these 100%)
For the main screen, I had to fight them again with the invoice to state that it was a warranty repair and NOT goodwill. I was also insistent that they put the fact they tried the UV twice. (I actually think they attempted this three times, as the extra length they kept my car before this replacement is suspicious, plus a service writer told me they tried it a third time, while the manager said they did not)
That portion of my invoice is here:View media item 120120. You will notice that mine is surprisingly "a resistant screen" that this did not work with (despite the fact it did not work on the IC either), which I find awfully suspicious. My assumptions are that the UV doesn't 100% remove for anyone.
NOTE: the ICU they only did the UV and it didn't work there either. I have not yet decided if I care enough to file another claim for that screen. They would not touch it without that, and claimed the UV they did there was "goodwill" as well.
Congratulations! I also had the MCU screen replaced with the revision C part number due to a bubble issue under warranty.
Let's hope that the latest version of the screen is not susceptible to the dreaded yellow border... only time will tell.