Touchscreen: Mositure/Leak?

[DFibRL8R]

3 months after replacing the touch screen for the moisture leak I now have this problem with a thin horizontal red line across the screen that won't go away despite reboots etc. Seems like a defect in the LCD? I have not seen anyone else comment on this problem on the forum.

 

[boaterva]

That definitely looks like it lost the 'other rows' and only has red turned on. Would have to be diagnosed to be sure.

 

[Evoforce]

I think you lost a pixel and they owe you a new touch screen.

 

[DFibRL8R]

I think you lost a pixel and they owe you a new touch screen.

Yes, I contacted service and they indicated my 3 pos old replacement screen would be replaced on their dime since it failed within the first year after installation.

 

[Evoforce]

I'm trying to figure out the difference between a Gen 1 screen and a Gen 2 screen.

 

[apacheguy]

Where have you seen reference to gen 2 MCUs?

 

[demundus]

There isnt a reference, but I can tell you an MCU out of a 2015 was different than my 2013 MCU in terms of the felt around the screen... lol

 

[apacheguy]

Ah, gotcha. Then I also know that the adhesive likely changed between 2012 and 2015. The adhesive is DuPont Vertak on the newer units.

 

[Reefdiver]

Been following threads discussing touchscreen failures, as I have a 2013 Model S and live in South Florida (perfect set-up for developing the dreaded bubbles). I haven't noticed any bubbles but I am noticing an odorless very sticky substance under bottom bezel of the screen. I keep cleaning it off only to find its sticky again next day. Is it possible to leak the goo before the bubbles develop? I also wonder if SVC tried preemptively to put more/different glue, since I had it in for recent maintenance. Any thoughts?

 

[Reefdiver]

By the way I'm new on TMC and I want to thank all in the forum community for the wealth of knowledge you all provide on here. I feel much better about owning this car having this group here!

 

[Nick B]

Been following threads discussing touchscreen failures, as I have a 2013 Model S and live in South Florida (perfect set-up for developing the dreaded bubbles). I haven't noticed any bubbles but I am noticing an odorless very sticky substance under bottom bezel of the screen. I keep cleaning it off only to find its sticky again next day. Is it possible to leak the goo before the bubbles develop? I also wonder if SVC tried preemptively to put more/different glue, since I had it in for recent maintenance. Any thoughts?

I would have it checked out, especially if you're still under warranty. I read a post some time ago where the goo started and eventually the bubbles appeared. It might not be directly related but I wouldn't take any chances.

 

[demundus]

Been following threads discussing touchscreen failures, as I have a 2013 Model S and live in South Florida (perfect set-up for developing the dreaded bubbles). I haven't noticed any bubbles but I am noticing an odorless very sticky substance under bottom bezel of the screen. I keep cleaning it off only to find its sticky again next day. Is it possible to leak the goo before the bubbles develop? I also wonder if SVC tried preemptively to put more/different glue, since I had it in for recent maintenance. Any thoughts?

Yes, it can leak and the "bubbles" effect be behind the trim. If its CRAZY sticky its probably the screen adhesive. Take it in asap.

 

[Reefdiver]

Thanks Nick B and demundus I'll bring it back in to my service center.

 

[Reefdiver]

Just a follow-up, called service center, explained to advisor I'm seeing a sticky goo on bezel below touchscreen and in center console (about a teaspoon dripped there). They immediately over the phone said they know the problem, need to replace touchscreen and it's on back order. So I can confirm that seeing goo before the bubbles on screen develop does happen

 

[Nick B]

Thanks for the update Reefdiver

 

[Horus1]

I second that notion. What is the part number for the MCU which is required to be completely replaced?

 

[2015 85D]

I noticed the same issue in my 2015 85D starting about a year ago, but it's with the left display, not the touch screen. The touch screen is fine, for now. The bubble started in the top right and has migrated clockwise as a strip around the edge to the top left. I can see through it fine, but it's a nuisance.