Sorry to hear. Would have been nice if "Musk" could have learned more from your company.
Perhaps that's part of the problem here? Many people personify Tesla into Elon Musk (and hence treat Tesla as one of his "Mickey Mice"
). The reality of course is that Tesla Inc. has become (or at least: should be!) so much more than Elon Musk as its Founder/CEO alone.
Assuming the intent of your post ("
not a rant but a friendly note to future Norwegian Tesla owners") is to make Tesla(s) as a whole a better experience for your fellow Norwegians, perhaps find out who heads-up Tesla Norway and discuss things with him/her? He/she will have access (direct or indirect) to Tesla's executive team and may be able to establish change.
Hope you succeed in your quest. You certainly point out some valid points on things that should be improved that are shared by many in the community (and I could add a few more from my experiences as an owner). If you do succeed, you will not only have the thanks from future Tesla owners in Norway but from Tesla owners around the world.